Job Search Status
Open to workDesired start date: Immediately
Open To Work
KATIE HANKS
Oroville,CA
Work Preference
Summary
Dedicated Certified Nursing Assistant with strong expertise in fostering client relationships and enhancing customer satisfaction. Recognized for building partnerships that drive business growth and success. Committed to delivering exceptional service and contributing to team objectives.
Experienced healthcare professional prepared to contribute to patient care and support. Adept at maintaining high standards, ensuring patient comfort, and executing tasks efficiently. Strong focus on teamwork, adaptability, and achieving outcomes. Skilled in patient communication, basic medical procedures, and maintaining clean, safe environment. Reliable, flexible, and ready to meet changing needs.
Overview
1
1
Certificate
15
15
years of professional experience
Work History
CNA
Crystal Ridge Care Center
Grass Valley, CA
02.2026 - Current
- Monitored vital signs and reported changes to nursing staff promptly.
- Administered patient care, including daily hygiene and mobility assistance.
- Assisted with meal preparation and fed patients.
- Trained new staff on best practices in patient handling and safety protocols.
- Implemented infection control measures to ensure a safe environment for residents.
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Canvasser
DaBella
Sacramento, California
09.2025 - Current
- Engaged potential customers to effectively promote home improvement solutions, enhancing customer outreach.
- Scheduled appointments with clients to discuss home inspection needs. for home inspections.
- Utilized CRM tools to systematically track leads and follow-up activities, ensuring organized lead management.
Waitress/Assistant Bartender
Gold Country Casino
08.2023 - 09.2024
- Delivered exceptional customer service, contributing to memorable guest experiences.
- Took orders accurately and communicated them efficiently to kitchen staff.
- Took orders accurately and relayed them to kitchen staff.
- Resolved customer complaints swiftly, ensuring customer satisfaction and loyalty.
Hospice Caregiver
In Home Care Services
Marysville, California
04.2023 - 07.2024
- Delivered compassionate personal care and emotional support to enhance comfort for terminally ill patients.
- Administered medications according to physician orders in a timely manner.
- Recorded patient progress and care interventions in health records to ensure continuity of care.
- Administered medications according to physician orders, ensuring patient safety and adherence to treatment plans.
Key Holder Supervisor
Dollar General Store
Brownsville, CA
09.2022 - 03.2023
- Supervised daily operations, ensuring store organization and cleanliness to enhance customer experience.
- Trained and mentored staff on customer service and sales techniques, improving team engagement and service quality.
- Assisted in inventory management, coordinating stock replenishment and ordering supplies to maintain optimal inventory levels.
- Performed daily cash management duties including deposits, audits.
Cleaning Technician
Clean Rite Cleaning And Restoration
Yuba City, California
03.2015 - 02.2017
- Restored structures damaged by fire, mold, water, and weather, ensuring client satisfaction and property preservation.
- Ensured safe work environment by strictly adhering to safety guidelines and protocols during restoration projects.
- Operated and maintained cleaning equipment to ensure optimal performance and cleanliness standards.
- Conducted thorough inspections of facilities to identify areas requiring deep cleaning or maintenance.
- Trained new staff on proper cleaning techniques and safety protocols for efficient operations.
In-Home Caregiver
Craig H. Neilsen
Tempe, Arizona
07.2011 - 06.2012
- Delivered personal care and support with daily living activities, ensuring comfort and safety for clients.
- Facilitated client mobility and transportation to promote independence and improve quality of life.
- Transported clients to doctor's appointments and errands.
- Provided transportation for clients to appointments and errands to doctor's appointments and errands.
Caregiver
Skripan caregiving
Chandler, AZ
02.2011 - 03.2012
- Delivered personal care to clients, prioritizing comfort and safety during daily activities.
- Developed strong relationships with clients, fostering trust and open communication.
- Prepared meals according to dietary requirements and assisted with feeding.
Education
High School Diploma -
Hamilton High School
Chandler, AZ05-2011
CNA - Patient Care
Crystal Ridge Care Center
Grass Valley, CA03-2026
Skills
- Patient care
- Vital signs monitoring
- Patient support
- Attention to detail
- Time management
- Effective communication
- Team collaboration
- Customer Service
- Problem solving
- Emotional support
- Medication administration
Certification
- CNA - Certified Nursing Assistant
Timeline
CNA
Crystal Ridge Care Center
02.2026 - Current
Canvasser
DaBella
09.2025 - Current
Waitress/Assistant Bartender
Gold Country Casino
08.2023 - 09.2024
Hospice Caregiver
In Home Care Services
04.2023 - 07.2024
Key Holder Supervisor
Dollar General Store
09.2022 - 03.2023
Cleaning Technician
Clean Rite Cleaning And Restoration
03.2015 - 02.2017
In-Home Caregiver
Craig H. Neilsen
07.2011 - 06.2012
Caregiver
Skripan caregiving
02.2011 - 03.2012
High School Diploma -
Hamilton High School
CNA - Patient Care
Crystal Ridge Care Center