JOHNATHAN NEIL
Hinesville,GA
Summary
Focused Stocker considered a team player and reliable employee. Customer service-oriented and committed to quality assurance. Pursuing a role where hard work and dedication will be highly valued. Enthusiastic, willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills. Results-oriented professional with a diverse background in management and customer service. Proven to conceptualize, plan and manage successful business operations. Additional experience in customer service in retail banking, parcel delivery service operations and inventory management. Dedicated, well organized, highly communicative and detail-oriented.
Overview
3
3
years of professional experience
Work History
Stocker, Packer, Unloader/Loader
Hugo Boss Distribution
01.2023 - Current
- Placed stickers on clothes
- Removed clothes from boxes
- Hung clothes on assembly line
- Stacked boxes to be shipped on trucks
- Coordinated efficient organization, palletizing and transportation of completed packages.
- Tracked production and quality control systems to proactively identify deficiencies.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
Customers Service Representative
Lowe's
04.2021 - 05.2022
- Fostered a customer-centric culture within the team by consistently reinforcing the importance of empathy, understanding, and patience in all interactions with clients.
- Responded to customer requests for products, services, and company information.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
Education
Southeastern Community College
Whiteville, NCNational Spinning Pre-Employment
01.2015
Smithfield Pre-Employment
01.2011
Diploma -
Whiteville High School
Whiteville, NC01.2009
Skills
- Operating computers
- Quick thinker
- Team leader that easily gets along with others
- Function very well in fast paced environment
- Great listening skills
- Takes pride in doing great work
- Pricing Strategies
Accomplishments
- Supervised team of 12 staff members.
- Received employee of the month within of being with a company 8 months out of 150 empolyees
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
References
- Nicholas Ross, 131 Pointe South DR, Hinesville, GA, 31313, Boss man, (912) 463-0428
- Andre Shipman, Tampa, FL, Crew leader, (863) 514-4893
- Monica Suarez, 243 Walt’s Lane, Whiteville, NC, 28472, Friend of Family, (910) 620-4926
- Yonisha Diaz, Tulsa, OKC, Family friend, (337) 678-2003
Volunteer Experience
- Believe To Achieve Mentoring Program
- Assistant Basketball Coach
- Creative Inc. Youth Program
Timeline
Stocker, Packer, Unloader/Loader
Hugo Boss Distribution
01.2023 - Current
Customers Service Representative
Lowe's
04.2021 - 05.2022
Southeastern Community College
National Spinning Pre-Employment
Smithfield Pre-Employment
Diploma -
Whiteville High School
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