Johnathan Schnauder
Palm Harbor
Summary
Dynamic FOH Manager with a proven track record in complaint handling, guest relations, and staff motivation. Committed to upholding hygiene standards and quality control to enhance customer satisfaction.
Overview
3
3
years of professional experience
Work History
FOH Manager
Chick Fill A
Palm Harbor, FL
03.2022 - 08.2025
- Oversaw daily front-of-house operations, ensuring exceptional customer service and efficient workflow.
- Trained and mentored team members on best practices for food safety and service standards.
- Implemented inventory management procedures to optimize stock levels and reduce waste.
- Developed scheduling systems to ensure adequate coverage during peak hours while managing labor costs.
BOH Trainer
Chick Fila A
Palm Harbor, FL
03.2022 - 08.2025
- Led training sessions to enhance team knowledge of food safety and operational procedures.
- Developed onboarding materials for new team members to streamline training process.
- Mentored staff on efficient kitchen operations, improving overall productivity and service quality.
Education
No Degree - Exercise Science
Santa Fe College
Gainesville, FL06-2026
High School Diploma -
Palm Harbor University Highschool
Palm Harbor, FL05-2023
Skills
- Complaint handling
- Guest relations
- Hygiene standards
- Order accuracy
- Quality control
- Staff motivation
Timeline
FOH Manager
Chick Fill A
03.2022 - 08.2025
BOH Trainer
Chick Fila A
03.2022 - 08.2025
No Degree - Exercise Science
Santa Fe College
High School Diploma -
Palm Harbor University Highschool