Johnathan Thompson
Willis,TX
Summary
Diligently seeking a full time position in a company with growth opportunity where i can utilize my years of hands on experience. Hard working and dedicated individual that thrives in high pressure situations as well as requiring minimal supervision to complete tasks. Track record of being a leader and team player including being able to share my knowledge and train individuals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Hvac Lead Technician
Strategic Filtration Incorporated
08.2020 - Current
- Planned, scheduled, and delegated daily work to team of employees.
- Recognized as a top performer among peers due to outstanding productivity levels and commitment to excellence.
- Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Repaired, upgraded and inspected electronic, electrical and mechanical systems.
- Managed team performance by training, mentoring, disciplining, and motivating employees.
- Implemented, configured, and optimized safety standards.
Certified Trainer
Longhorn Steakhouse
12.2021 - 01.2023
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Consistently received high ratings on trainer evaluations, reflecting a strong commitment to excellence in education and professional development.
- Established and maintained quality control standards.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Student Worker
Zotz Education Center
08.2019 - 05.2020
- Took and followed detailed directions from others.
- Worked in team environment to maintain high levels of productivity.
- Boosted student engagement in campus activities by actively promoting events and programs through social media and on-campus marketing efforts.
- Streamlined office processes for improved efficiency by managing paperwork, filing systems, and maintaining databases.
Director
Chick Fill A
03.2017 - 01.2019
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
- Provided ongoing support for certified individuals, offering guidance as they navigated new challenges in their professional roles.
- Increased trainee performance by implementing practical, hands-on activities during training sessions.
- Provided coaching and mentoring to employees.
Education
High School Diploma -
North Shore Senior High School
Houston, TX06-2020
Skills
- Technical support
- System diagnostics
- Equipment maintenance
- Problem solving
- Team leadership
- Process improvement
- Troubleshooting
- Preventive maintenance
- Project management
- Training and mentoring
- Schedule development
- Strong multitasking
- Team player attitude
- Highly reliable
Certification
- TWIC certified
- HASC certified
Timeline
Certified Trainer
Longhorn Steakhouse
12.2021 - 01.2023
Hvac Lead Technician
Strategic Filtration Incorporated
08.2020 - Current
Student Worker
Zotz Education Center
08.2019 - 05.2020
Director
Chick Fill A
03.2017 - 01.2019
- TWIC certified
- HASC certified
High School Diploma -
North Shore Senior High School
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