Johnathon Smith
Tempe,AZ
Overview
5
5
years of professional experience
Work History
Plumbing Technician
Patrick Riley
11.2021 - Current
- Improved customer satisfaction by promptly addressing and resolving plumbing issues.
- Enhanced system efficiency by conducting regular maintenance checks on plumbing systems.
- Increased client retention with exceptional customer service and clear communication of project progress.
- Reduced callbacks by troubleshooting and diagnosing complex plumbing problems accurately.
- Optimized system performance by identifying potential issues during routine inspections and implementing preventive measures.
- Upheld company reputation for quality workmanship by consistently delivering high-quality installations and repairs.
- Implemented cost-saving measures in procurement processes without compromising the quality of materials used in plumbing jobs.
- Fostered positive relationships with clients through professional demeanor, prompt response, and transparent communication about project scope and cost estimates.
- Assisted colleagues in handling complex assignments or tackling challenging situations as a supportive team player.
- Installed, repaired and maintained water, gas and sewer systems.
- Maintained, installed, repaired and altered piping systems, plumbing fixtures, traps and soil waste and vent pipes.
Plumbing Technician
Ez Flow Plumbing
11.2019 - 10.2020
- Improved customer satisfaction by promptly addressing and resolving plumbing issues.
- Enhanced system efficiency by conducting regular maintenance checks on plumbing systems.
- Ensured safety compliance by adhering to local and federal regulations while performing tasks.
- Increased client retention with exceptional customer service and clear communication of project progress.
- Reduced callbacks by troubleshooting and diagnosing complex plumbing problems accurately.
- Optimized system performance by identifying potential issues during routine inspections and implementing preventive measures.
- Upheld company reputation for quality workmanship by consistently delivering high-quality installations and repairs.
Plumber Technician
A Plus Services
11.2018 - 11.2019
- Improved customer satisfaction by promptly addressing plumbing issues and providing efficient solutions.
- Reduced callbacks for repairs by performing thorough diagnostics and implementing long-lasting fixes.
- Enhanced workplace safety by adhering to industry best practices and following company protocols.
- Streamlined project completion with effective time management and coordination with other technicians.
- Increased client retention through exceptional communication skills, explaining complex issues in a clear and concise manner.
Education
High School Diploma -
Livingston Academy
Livingston, TN2003
Skills
- Pipe Installation
- Hydronic Heating Systems
- Pipe Joint Assembly
- Brazing and Soldering
- Ventilation Systems
- Water Filtration Systems
- Plumbing Estimation
- Plumbing Troubleshooting
- Pipe Cutting
- Pipe Hanger Installation
- Pipe Alignment
- Water Pressure Adjustment
- Plumbing Material Knowledge
- Pressure Testing
- Blueprint Reading
- Fixture Installation
- Water Softener Installation
- Plumbing System Retrofitting
- Water Heater Maintenance
- Valve Repair
- Fixture Repair
- Plumbing Inspection
- Backflow Prevention
- Water Quality Testing
- Plumbing Customer Service
Timeline
Plumbing Technician
Patrick Riley
11.2021 - Current
Plumbing Technician
Ez Flow Plumbing
11.2019 - 10.2020
Plumber Technician
A Plus Services
11.2018 - 11.2019
High School Diploma -
Livingston Academy
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