Results-driven Senior Operations Manager with expertise in KPI reporting, strategic planning, and cross-functional team leadership. Proven track record in streamlining inventory processes and enhancing service delivery.
Work History
Senior Operations Manager
8 Years 11 Months
Walmart | 09.2017 - Current
Streamlined inventory management processes to enhance product availability and reduce stock discrepancies.
Led cross-functional teams to implement operational strategies that improved efficiency and reduced waste.
Mentor and develop supervisors in best practices for team leadership and operational excellence.
Analyzed performance metrics to identify areas for improvement and drive enhancements in service delivery.
Area Manager
2 Years 11 Months
Walmart | 09.2014 - 08.2017
Led operational teams to enhance building KPIs.
Led operational teams to enhance store performance and customer satisfaction.
Streamlined employee training programs, increasing team efficiency and engagement.
Conducted regular audits to ensure compliance with company policies and safety standards.
Developed hourly associates to become leaders.
Education
High School Diploma
Matoaca High School | Chesterfield, VA
No Degree - Logistics and Supply Chain Management
Bellevue College | Bellevue
Skills
Operations management
KPI reporting
Productivity improvement
Inventory optimization
Strategic planning
Cross-Functional Leadership
Data analysis
Timeline
Senior Operations Manager
Walmart
09.2017 - CurrentRead More
Area Manager
Walmart
09.2014 - 08.2017Read More
Matoaca High School
High School Diploma
Read More
Bellevue College
No Degree from Logistics and Supply Chain Management