John C. Alt III
Miamisburg,OH
Summary
Detail-oriented with a proven track record in customer consultation and relationship management. Committed to enhancing customer satisfaction.
Overview
1
1
Certification
31
31
years of professional experience
Work History
National Sales Agent
Farmers General Insurance Agency
Dayton, OH
05.2021 - 09.2026
- Quoted and sold property and casualty policies to customers through more than 20 insurance providers.
- Consulted customers to identify needs and guided them in selecting optimal insurance options.
- Utilized a comparative rater to evaluate insurance policies for clients.
- Maintained a customer-centric focus to enhance service delivery.
- Lead a pilot program focused on customer retention, resulting in increased loyalty.
- Monitored performance consistently to achieve quality goals and enhance service outcomes.
- Demonstrated detail-oriented approach in all tasks and responsibilities.
Sr. Sales Consultant
MetLife General Agency
Dayton, OH
08.2011 - 05.2021
- Collaborated directly with MetLife P&C agents to support policy sales
- Leveraged company quoting systems to deliver accurate insurance quotes for clients
- Engaged with internal and external customers to address inquiries and enhance service
- Experience with the National Flood Insurance Services
Group Insurance Consultant
MetLife Auto and Home
Dayton, OH
08.1997 - 08.2011
- Quality and sales goals met or exceeded on a continuous basis
- Qualified for Leaders Conference four times through consistent performance
- Proposed ideas that enhanced unit efficiency and productivity
- Led focus group on underwriting and claims processes
- Participated in pilot programs to evaluate new initiatives
Group Sales Consultant
Metlife Auto & Home
Johnstown, Pennsylvania
08.1995 - 08.1997
- Developed tailored insurance solutions for diverse client needs.
- Quoted and sold property and casualty policies, enhancing customer understanding of coverage options
- Conducted in-depth client assessments to identify coverage gaps.
- Collaborated with team members to enhance sales strategies and processes.
- Delivered customer service for insurance policies, addressing inquiries and ensuring client satisfaction
Education
Bachelor of Arts - Business Economics
University of Pittsburgh
Johnstown, PASkills
- Insurance analysis
- Insurance underwriting
- Customer consultations
- Client relationship management
- Client assistance
- Effective communications
- Attention to detail
- Problem solving
- Time management
- Business acumen
- Rapport building
Certification
- Associate in Personal Insurance (API)
- Associate in Insurance Services (AIS)
- Certificate in General Insurance
Timeline
National Sales Agent
Farmers General Insurance Agency
05.2021 - 09.2026
Sr. Sales Consultant
MetLife General Agency
08.2011 - 05.2021
Group Insurance Consultant
MetLife Auto and Home
08.1997 - 08.2011
Group Sales Consultant
Metlife Auto & Home
08.1995 - 08.1997
Bachelor of Arts - Business Economics
University of Pittsburgh