MITCHELL PORTER
Steubenville,OH
Summary
Motivated insurance professional with a B.S. in Marketing from Franciscan University of Steubenville. I have nearly five years of experience helping clients understand and secure the coverage they need. I am known for strong communication skills, customer-first service, and the ability to build trust quickly. Passionate about using both people skills and business knowledge to make a positive impact.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Insurance Agent and Marketing Coordinator
UR Insurance
Calcutta, OH
08.2025 - Current
- Provide property & casualty insurance guidance to clients across Ohio, Pennsylvania, and West Virginia.
- Advised clients on insurance policies and coverage options.
- Developed customized insurance solutions based on client needs.
- Conducted policy renewals and explained changes to clients clearly.
- Collaborated with underwriters to assess risks and determine premiums.
- Educated clients about benefits of different insurance products effectively.
- Maintained accurate client records in the company database consistently.
- Resolved client inquiries and concerns with prompt, professional communication.
- Educated customers on the importance of maintaining adequate insurance coverage.
- Responded to customer inquiries and problems to promote great service.
Insurance Agent
Allstate
Calcutta, OH
04.2021 - 08.2025
- Provide property & casualty insurance guidance to clients across Ohio, Pennsylvania, and West Virginia.
- Build long-term customer relationships through personalized service and clear communication.
- Assist clients in evaluating risk, selecting appropriate coverage, and navigating claims processes.
- Maintain strong retention and customer satisfaction through proactive follow-up and support.
Host
The Ville Restaurant
Steubenville, OH
08.2020 - 04.2021
- Managed guest seating, wait times, and customer flow in a fast-paced environment.
- Delivered friendly, efficient service and supported front-of-house operations.
Delivery Driver
Domino’s
Steubenville, OH
10.2017 - 10.2020
- Ensured timely and accurate deliveries while maintaining excellent customer service.
- Assisted with in-store tasks including order prep and customer interaction.
Sales Associate
DICK’S Sporting Goods
Steubenville, OH
07.2015 - 01.2019
- Provided product knowledge and customer support across multiple departments.
- Helped maintain store presentation and contributed to sales goals.
Pro Shop
Steubenville Country Club
Steubenville, OH
03.2018 - 08.2018
- Supported golf operations, customer check-ins, and merchandise sales.
Education
B.S. - Marketing
Franciscan University of Steubenville
Steubenville, OH08-2020
Diploma & College Prep -
Indian Creek High School
Wintersville, OH01.2015
Skills
- Policy writing
- Risk assessment
- Claims processing
- Insurance analysis
- Premium calculation
- Customer relationship management
- Policy renewals
- Licensed insurance agent
- Customer service
- Professionalism and ethics
- Marketing strategies
- Industry regulations
- Marketing management
- Quotes and sales
- Cold calling
- Prospective client identification
- Territory expansion
- Leads prospecting
- Negotiation
- CRM software
- Account management
- Auto insurance
- Email marketing
- Client relations
- Policy changes
- Sell policies
- Data entry
- Multitasking
- Team leadership
Certification
- Property & Casualty Insurance - Ohio, 03/21
- Property & Casualty Insurance - Pennsylvania, 12/21
- Property & Casualty Insurance - West Virginia, 12/21
- HubSpot Agency Partner Certification, 03/20
High School Accolades
- Business Professionals of America, Officer
- Key Club, Member, 08/11, 05/15
- National Honor Society, Member, 08/13, 05/15
- Student Council, Member, 08/13, 05/15
Languages
English
Full Professional
Spanish
Elementary
Italian
Elementary
Timeline
Insurance Agent and Marketing Coordinator
UR Insurance
08.2025 - Current
Insurance Agent
Allstate
04.2021 - 08.2025
Host
The Ville Restaurant
08.2020 - 04.2021
Pro Shop
Steubenville Country Club
03.2018 - 08.2018
Delivery Driver
Domino’s
10.2017 - 10.2020
Sales Associate
DICK’S Sporting Goods
07.2015 - 01.2019
B.S. - Marketing
Franciscan University of Steubenville
Diploma & College Prep -
Indian Creek High School