John C. McKinnon
Bellingham ,WA
Summary
Esteemed Master Plumber with a distinguished career in managing plumbing projects for residential properties for the past 34 years.
As the owner of McKinnon Plumbing Inc., I organized and developed business operations, enhancing customer satisfaction through strategic business process improvements and exceptional customer service.
I excelled in fostering client and business relationships, leading to repeat business and referrals. My leadership also emphasized teamwork and effective communication with the client, contractors, and property managers.
Overview
35
35
years of professional experience
Work History
Owner / President
McKinnon Plumbing Inc.
02.2005 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by staff.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, payroll and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
Plumber
Marv’s Plumbing
08.1991 - 02.2005
Plumber Technician
Geranimo Service Company
06.1990 - 06.1991
Plumbing Apprentice
AAA Plumbing
01.1990 - 06.1990
Education
High School Diploma -
Crespi
Encino, CA05.1985
Skills
- Plumber specializing in residential repair and new construction
- Diagnosed and found the cause of problems before making a plan of action
- Worked with staff on installing, repairing and maintaining plumbing needs in residential settings
- Dependable and reliable customer relations
- Great communication skills
- Ability to work independently and in a team environment
- Oversaw repairs and parts replacements, ensuring high standards of workmanship
- Provided high-quality plumbing services for various construction projects, focusing on safety and effective communication with staff and clients
- Provide preventative maintenance and advised customers on proper care
- Responded to emergencies during and after work hours
- Work directly with contractors and clients on project proposals
- Worked and communicated with other professionals during construction
- Conducted service inspections and tested systems to ensure normal function
Timeline
Owner / President
McKinnon Plumbing Inc.
02.2005 - Current
Plumber
Marv’s Plumbing
08.1991 - 02.2005
Plumber Technician
Geranimo Service Company
06.1990 - 06.1991
Plumbing Apprentice
AAA Plumbing
01.1990 - 06.1990
High School Diploma -
Crespi
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