Hi, I’m
John Carlos Perez
Haines City,FL
Summary
Accomplished and passionate Sales Manager offering 10+ years of experience developing and maximizing partner sales. Diligent in building and retaining accounts by providing support and attentive service. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing performance.
Overview
15
years of professional experience
1
Certification
Work History
Amazon Web Services
Partner Sales Manager
09.2022 - Current
Job overview
- Built relationships with AWS Partner Network and customers to establish long-term business growth in Greenfield accounts throughout US Central.
- Achieved sales goals targets by cultivating and securing new customer relationships and partner development reaching $22M in Q1 2023.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base through cost-optimization and modernization strategies.
- Collaborated with leadership to implement improved mechanisms that accelerated deals by automating and streamlining processes for outreach and improving qualification process for partner originated opportunities which improved win rates and reduced time to close.
T-Mobile USA
District Sales and Operations Manager
10.2019 - 09.2022
Job overview
- Enhanced district profitability by implementing proven management processes to increase revenue, reduce shrink and customer churn.
- Developed and maintained relationships with external vendors and suppliers.
- Developed and implemented improved sales processes that increased lead generation and drove overall sales for consumer and enterprise customers combined by 20% in 2021.
- Improved district profitability by 14% YOY, and delivered $3.6 million in annual sales exceeding company expectations in 2022.
Premium Retail Services Inc - Google
Regional Sales Manager
02.2018 - 10.2019
Job overview
- Achieved regional sales objectives by coordinating sales team, developing successful strategies and servicing accounts to strengthen business relationships.
- Collaborated with senior executives to evaluate performance in regional area and develop strategies to expand revenue generation.
- Made onsite sales calls to prospective customers to help sales representatives close lucrative deals this led to an increase in regional sales performance by 32% in 2018.
Mosaic North America - Sony Entertainment
National Account Manager
03.2016 - 02.2018
Job overview
- Managed, supported and grew business relationships with existing retail accounts for all Sony Entertainment products and developed strategies to increase sales and revenue within assigned accounts through experiential marketing campaigns and sponsored events nationally.
- Developed sales strategy based on research of consumer buying trends and market conditions
- Managed, supported and grew business relationships with existing accounts and developed strategies to increase sales and revenue by 18% in 2017.
Samsung Electronics America
Senior District Sales Manager
08.2012 - 03.2016
Job overview
- Maximized sales performance by cultivating performance-oriented culture with well-structured individual and team targets which drove market share to record high 38% district wide in 2015.
- Focused on driving enterprise solution sales by implementing programs designed to drive lead generation through creative marketing collateral and email campaigns which drove customer adoption.
- Consistently exceeded annual sales targets, delivered $5.2 million in sales revenue in 2015 exceeding target by 25%.
T-Mobile
Enterprise Sales Manager
08.2008 - 07.2012
Job overview
- Planned, assigned, and directed work: appraising performance, rewarding, and coaching employees, addressing complaints, and resolving customer escalations to ensure exceptional customer service and average NPS score of 9.45 in 2011
- Led various projects to drive profitability of our partners while striving for world class customer onboarding experience
- Communicated regularly with partner associates and management to discuss upcoming projects, sales performance, and operational practices
- Maintained highest grossing territory in 2012 delivering $2.8 million in revenue.
Education
University of Maryland - College ParkCollege Park, MD
MBA from Business Administration And Management
12.2022
University of Maryland - College ParkCollege Park, MD
BBA from Business And Managerial Economics
06.2010
Skills
- Partner Relationships
- Client Needs Assessment
- Account Growth
- Customer Engagement Strategies
- Consultative Selling Techniques
- Lead Follow-Up
- Salesforce Software
- National Account Management
Certification
- AWS Certified Cloud Practitioner, Amazon Web Service - 2022
Languages
Spanish
Native or Bilingual
Timeline
Partner Sales Manager
Amazon Web Services
09.2022 - Current
District Sales and Operations Manager
T-Mobile USA
10.2019 - 09.2022
Regional Sales Manager
Premium Retail Services Inc - Google
02.2018 - 10.2019
National Account Manager
Mosaic North America - Sony Entertainment
03.2016 - 02.2018
Senior District Sales Manager
Samsung Electronics America
08.2012 - 03.2016
Enterprise Sales Manager
T-Mobile
08.2008 - 07.2012
University of Maryland - College Park
MBA from Business Administration And Management
University of Maryland - College Park
BBA from Business And Managerial Economics
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