John C. Boss
Newfoundland
Summary
A hard working individual adamant on excelling at whatever task I take on. When something is set to be my responsibility, I will do anything it takes to make sure that a customer or supervisor is exceedingly happy with the outcome. Tasks are to be done to a standard and standards are meant to be exceeded. Will work decisively to make sure that no task is left uncompleted and that all involved had a pleasant experience.
Overview
4
4
years of professional experience
Work History
Sales Representative
Power Place Inc.
04.2021 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Managed and adjusted inventory of both parts and serialized equipment.
- Most informed person in our shop on all specifications and differences between machines as well as available equipment for said machines. With this knowledge, customers were able to trust my recommendations. As well as having the ability to let customers know. When less or more equipment was required to complete their task at hand.
- Computer literate with the ability to generate sales reports, spreadsheets, precise sales orders and more.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
Education
Morris Knolls High School
RockawaySkills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Technical aptitude
- Ability to interpret diagrams and drawings
- Computer literacy
- Equipment operation and functionality
Timeline
Sales Representative
Power Place Inc.
04.2021 - Current
Morris Knolls High School
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