JOHN CEZAR L. URQUIA
Perris,CA
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Overview
8
8
years of professional experience
Work History
Medical Assistant/Patient Service Representative
Loma Linda Uni Health Care Pediatric Cardiology
01.2022 - Current
- Provided exceptional customer service to patients, answering questions and addressing concerns.
- Verified insurance eligibility and coverage for patients.
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
- Delivered top-notch administrative support to office/clinic staff, promoting excellence in office operations.
Medical Assistant/Lab Technician
Murrieta Veterans Health Clinic/VA Loma Linda
04.2019 - 09.2021
- Performs venipunctures and process medical laboratory tests in an outpatient laboratory settings.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Medical Assistant/Drug Test Administrator
Real Occupational Testing Services
12.2015 - 04.2019
- Perform administrative and clinical duties
- Summarized test results and activities for management via verbal updates or written reports.
- Analyzed and interpreted data, accurately identifying and reporting laboratory results.
- Upheld laboratory protocols dictated by facility, governing agencies, or special project requirements.
Education
Medical Assistant Program -
UEI College
Ontario, CAundefined
Bachelor of Science - Accountancy
Emilio Aguinaldo College – Manila, Philippines
PhilippinesSkills
- In-depth knowledge of medical terminology
- Advance computer skills (MS Office, EHR and Database)
- Highly skilled in providing care services to patients
- Well versed in performing medical billing and coding procedures
- Data entry: 70 words per minute
- Workflow Planning
Affiliations
- Ms. Brenda Helguera
Instructor
UEI College (Riverside)
(909) 450-4543 – Cell Phone
(909) 300-5538 – Work
Email: helguerab@uei.edu
- Kim Skoussen
Nursing Administration
LLUHC
(951) 818-0605
- Carrie Stehr
Supervisor
LLU Pediatric Cardiology
(909) 272-0365
Timeline
Medical Assistant/Patient Service Representative
Loma Linda Uni Health Care Pediatric Cardiology
01.2022 - Current
Medical Assistant/Lab Technician
Murrieta Veterans Health Clinic/VA Loma Linda
04.2019 - 09.2021
Medical Assistant/Drug Test Administrator
Real Occupational Testing Services
12.2015 - 04.2019
Medical Assistant Program -
UEI College
Bachelor of Science - Accountancy
Emilio Aguinaldo College – Manila, Philippines
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