John Perry

Mountain High Outfitters, Birmingham, AL / Destin, FL

• Promoted from Sales Associate to Department Manager to Store Manager.
• Worked with customers to provide unparalleled customer service experience, hired and trained staff, as well as department mangers for all departments.
• Coordinated internal and external promotional events. Conducted community events to promote and broaden the reach and Mountain High Outfitters.
• Consistently top performer in sales and worked in multiple states and stores on a one of top performing sales staff, and worked in multiple states and stores on a management level to help train existing staff and newly hired staff.

• Responsible for a membership base of over 3,000 members; and a monthly budget of $90,000 implemented marketing and sales strategies that not only recruited new members but also focused on retention of existing members, while also fostering a sense of community, family and culture
• Oversaw and managed all aspects of the Front Desk Welcome Center staff, (recruiting, hiring, training, developing, and evaluation of performances)
• Personally raised 34% (over $15,000) of the branches’ Annual Campaign goal of $43,800 for 2018
• Following year (2020) personally raised over $20,000
• Participated in the planning, management and implementation of annual budgets for both Front Desk and Learn and Play departments
• Implemented the creation of a new dedicated Teen area room to better serve our younger members.

• Duties included, but were not limited to, providing information to current and prospective members, conducting tours of the facility, assisting guests with membership enrollments, providing information to members on various programs offered by the YMCA
• Resolved problems related to financial questions and needs of members
• Oversaw and handled sales of concessions, payments for various programs, personal training, classes and clinics
• Assisted the Membership/Associate Director and Branch Executive Director with fundraising and various administration duties.

• Owner professional photography company.

• News and Magazine Photographer

• Manager of a production facility for a multimillion-dollar and multinational and manufacturing business (producing Varsity Brand Cheerleading and Dance uniforms)
• Managed an office of digital marking system staff
• Managed employee recruiting, hiring, training and terminations
• Prepared detailed reports to monitor daily, weekly, and monthly progress of employees and production
• Managed vendors, shipping logistics, and employees scheduling.

• Captain of a 4 million dollar computerized fast ferry catamaran
• Managed crew and oversaw the safe operation as well as guest experiences of a high speed ferry carrying up to 120 passengers to and from Boston, MA from surrounding cities
• Exhibited the highest level of excellence in customer relations and guest experiences.

• Advanced through the ranks to Senior First Mate and within two years earned a United States Coast Guard Master Captains License
• Was responsible for the ships safe operation and also training and daily managing a crew of 8-10
• Was the safety and fire trainer for the entire front of the house staff (approx
• 60 people)
• Obtained a Radar Unlimited License and a Marine Radio Operator License
• Inspired by our commitment to excellence, worked to create unforgettable memories and experiences for our guests.