Johndell Vega
Orlando,FL
Summary
Dynamic and dependable professional with a friendly demeanor, honed at KFC, excelling in customer service and teamwork. Recognized for attention to detail and problem-solving skills, I thrive in fast-paced environments, ensuring customer satisfaction and operational efficiency. Committed to delivering exceptional results while maintaining a positive atmosphere.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Offering energetic and adaptable approach, ready to learn and grow in bilingual sales environment. Brings understanding of customer service principles and bilingual communication skills, ensuring effective interactions. Ready to use and develop bilingual communication and customer service skills in Desired Position role.
Offering excellent communication skills and ability to quickly learn new concepts and processes. Contributes strong understanding of customer service principles and ability to manage financial transactions accurately. Ready to use and develop analytical skills and customer service abilities in Desired Position role.
Overview
2022
2022
years of professional experience
Work History
Ds’oto
Car Detailing
- Established a loyal clientele through excellent communication skills, personalized service, and attention to detail in addressing client needs.
- Worked well in a team setting, providing support and guidance.
- Supervised daily car detailing operations, ensuring adherence to quality standards and procedures.
- Trained staff on best practices for interior and exterior cleaning techniques.
- Implemented inventory management processes, optimizing supply use and reducing waste.
- Collaborated with team members to identify process improvements and enhance customer satisfaction.
- Improved team morale through clear communication, constructive feedback, and recognition of achievements.
Kfc
Crew Member
6041 S Goldenrod Rd Orlando, FL 32822 United State
03.2020 - 08.2021
- Assisted customers with inquiries and product selections, enhancing overall satisfaction.
- Resolved customer complaints swiftly, ensuring positive resolutions and repeat business.
- Trained new hires on service standards and operational procedures effectively.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Processed customer orders and accurately handled payment transactions.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Education
Certificate of Technical Studies - Automotive Mechanic
Mech Tech Institute
8620 S Orange Blossom Trail High School Diploma - High School Diploma
Educative Center El Redentor
4751 Old Goldenrod Rd04.2021
Skills
- Customer service
- Patience and composure
- Cash handling
- Cash register operation
- Multitasking and organizing
- Problem identification
- Logical reasoning
- Material handling
- Equipment cleaning procedures
- Deep cleaning procedures
- Cleaning and organization
- Team leadership & development
- Strong team leadership
- Sanitizing and cleaning
- Truck cleaning
- Powerful communication
- Friendly, positive attitude
- Teamwork and collaboration
- Time management
- Attention to detail
Timeline
Kfc
Crew Member
03.2020 - 08.2021
Ds’oto
Car Detailing
Certificate of Technical Studies - Automotive Mechanic
Mech Tech Institute
High School Diploma - High School Diploma
Educative Center El Redentor