Johneka Johnson
Vacaville,CA
Summary
Communications and digital marketing professional with a background in content creation, customer service, administrative support, and relationship management. Experienced in developing multi-platform content, supporting client needs, improving workflow accuracy, and collaborating across teams. Skilled in CRM systems, analytics, and digital project coordination.
Overview
14
14
years of professional experience
Work History
Digital Marketing Specialist
Freelance UGC
Remote
01.2020 - Current
- Strategized and produced high-quality multi-platform content (blogs, social media, video) for a diverse client base, driving both brand awareness and audience growth.
- Managed the full content lifecycle, including concept development, scripting, editing, publishing, and audience engagement.
- Collaborated remotely with cross-functional teams and brand partners using digital project management tools to ensure brand consistency and timely delivery.
Leasing/Property Administrator
Essex
San Francisco
07.2018 - 11.2018
- Exceeded monthly leasing targets by 20% through relationship management and personalized service.
- Managed confidential resident and company information with discretion.
- Supported resident and prospect communications while maintaining professionalism and accuracy.
- Oversaw lease administration, maintaining accurate records and compliance with regulations.
Sales Support Specialist
LA-Z-BOY
Los Angeles
04.2015 - 08.2015
- Operated with high autonomy in an environment with minimal supervision.
- Successfully managing multiple client priorities and shifting deadlines.
- Surpassed weekly sales goals by 30% and contributed to monthly branch benchmarks.
- Utilized data driven insights to evaluate sales, alternatives, and present product solutions tailored to specific customer needs.
Administrative Coordinator
CA State University, Channel Islands
Camarillo
09.2012 - 05.2013
- Optimized administrative workflows by organizing residence mail distribution and facilitating file maintenance systems.
- Served as a primary source of contact for students, staff, and parents resolving inquiries with high accuracy all while focusing on service excellence.
- Completed bi-weekly payroll for 25 employees.
Orientation Leader
CA State University, Channel Islands
Camarillo
03.2012 - 09.2012
- Coordinated logistics for high-volume campus events, including producing promotional materials and managing complex scheduling for meetings and orientation.
- Onboarded and mentored incoming students, delivered critical resource information and facilitated a seamless transition to university life.
- Coordinated and led group campus tours of up to 20 students and parents.
Education
Bachelor of Arts (B.A.) - Communications with emphasis in Business and Non-Profit Organizations
CA University Channel Islands
Camarillo05-2016
Skills
Tools:
- Google Workspace
- Salesforce CRM
- Excel (data reporting)
- Microsoft Teams
Digital Marketing:
- UGC Strategy
- Audience Engagement
- Brand Support
- Content Strategy
Operations:
- Data Entry
- Administrative Support
- Workflow Coordination
- Customer Service
Timeline
Digital Marketing Specialist
Freelance UGC
01.2020 - Current
Leasing/Property Administrator
Essex
07.2018 - 11.2018
Sales Support Specialist
LA-Z-BOY
04.2015 - 08.2015
Administrative Coordinator
CA State University, Channel Islands
09.2012 - 05.2013
Orientation Leader
CA State University, Channel Islands
03.2012 - 09.2012
Bachelor of Arts (B.A.) - Communications with emphasis in Business and Non-Profit Organizations
CA University Channel Islands