Johnel Davila
Kahului,HI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Emergency Dispatcher
Maui Police Department
11.2020 - Current
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
- Scanned suspects with NCIS per police requests to determine criminal and driver history, vehicle registration information and license status.
- Identified cases requiring additional resources and interventions, reaching out to supervisor to determine best next steps.
- Eliminated risks and emergency response delays by efficiently monitoring public safety field units.
Ward Clerk
Maui Health System
11.2019 - 11.2020
- Organized paperwork for doctors, nurses and patients.
- Organized paperwork such as charts and reports for office and patient needs.
- Filled out records, staffing sheets and patient documents.
- Stored and retrieved permanent records on daily basis.
- Answered multi-line phone systems to manage incoming and outgoing calls for busy Emergency department.
Security Officer
Maui Grown Therapies
06.2019 - 11.2019
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Police Officer
Maui Police Department
06.2018 - 01.2019
- Conducted physical training to keep fit and perform job duties productively.
- Followed protocols and procedures to perform tasks quickly and minimize mistakes.
- Enforced local, state and federal laws and ordinances to promote community security and prevent crime.
- Mentored new personnel to complete tasks accurately by being knowledgeable of laws and procedures.
Emergency Dispatcher
Maui Police Department
08.2014 - 06.2018
- Same as above
Education
No Degree - Automotive Technology
University of Hawaii Maui College
Kahului, HIHigh School Diploma -
King Kekaulike High School
Pukalani, HI05.2007
Skills
- Customer Service
- Emergency Procedures
- Quality Assurance
- NCIC Database
- Situational Awareness
- Time Management
- Memory Retention
- Typing Speed
- Attention to Detail
- Computer Skills
Timeline
Emergency Dispatcher
Maui Police Department
11.2020 - Current
Ward Clerk
Maui Health System
11.2019 - 11.2020
Security Officer
Maui Grown Therapies
06.2019 - 11.2019
Police Officer
Maui Police Department
06.2018 - 01.2019
Emergency Dispatcher
Maui Police Department
08.2014 - 06.2018
No Degree - Automotive Technology
University of Hawaii Maui College
High School Diploma -
King Kekaulike High School
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