Hi, I’m
Johnelle Lacombe
Kenner,LA
Summary
Detail-oriented individual well-known for improving opportunities at local restaurants. Sharp and well-trained in opening and closing procedures. Pursuing an Assistant Restaurant Manager position where attention to detail and exemplary service skills will be appreciated.
Overview
24
years of professional experience
Work History
Waffle House incKenner01/, LA
Assistant Store Manager
02.2016 - 05.2020
Job overview
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Implemented successful business strategies to increase revenue and target new markets.
Lacombe family Kenner, LA
Head Care Taker
05/01/20 - 09/30/23 (3 education.years_Label & 4 education.months_Label)
Job overview
- Took time off to be the only one my grandmother would need to take care of her as she faught dematia. During those years I
- Managed patient transportation and appointment scheduling.
- Documented care provided and submitted notes to doctors ensuring the correct and possible treatment. Resulting with a significant rise in overall well being and longevity.
- Enhanced the overall quality of life thru a personalized care plan and exercise routine that resulted in the improvement of memory and mobility
- Responded to and managed multiple medical emergencies ensuring immediate medical attention and adverted potential life threatening situations
- Helped patient stay happy and healthy by providing mental and emotional support..
Dennys retsurantKenner, LA
Shift Manager
05/01/96 - 01/08/14 (17 education.years_Label & 8 education.months_Label)
Job overview
- Managed the scheduling of staff shifts to ensure adequate coverage at all times.
- I
- Managed tables throughout dining room to execute service at highest level.
- Supervised cashiering activities at the register in order to prevent any discrepancies with payment processing.
- Calculated charges, issued table checks and collected payments from customers.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Presented menus and answered questions regarding items.
- Enforced safety regulations within the restaurant environment including proper food handling practices and sanitation protocols.
- Provided exceptional service to high volume of daily customers.
- Developed strategies for improving customer service standards within the restaurant.
- the scheduling of staff shifts to ensure adequate coverage at all times.
- Documented receipts, employee hours and inventory movement.
Taco BellKenner, Louisiana
Store Manager
05.1996 - 10.1999
Job overview
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Developed strategies to maximize sales and profitability.
- Established customer service standards and monitored staff compliance.
Education
Alfred Bonnabel HighKenner, LA
High School Diploma
05-1994
Skills
- Operations Monitoring
- Performance Improvement
- Employee Training
- Sales Proficiency
- Workplace Safety
- Food safety certified
- Team building certification
- Inventory Control
- Schedule Oversight
- Energetic and Enthusiast
- Compliance Understanding
- Opening and Closing Procedures
- Safety Compliance
- Inventory Controls
Timeline
Assistant Store Manager
Waffle House inc
02.2016 - 05.2020
Store Manager
Taco Bell
05.1996 - 10.1999
Head Care Taker
Lacombe family
05/01/20 - 09/30/23 (3 education.years_Label & 4 education.months_Label)
Shift Manager
Dennys retsurant
05/01/96 - 01/08/14 (17 education.years_Label & 8 education.months_Label)
Alfred Bonnabel High
High School Diploma