Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Johnisha Moore

Richmond,VA

Summary

Skilled pharmacy professional with proven track record in medication preparation, customer interaction, and inventory management. Known for strong collaboration within healthcare teams and adaptability to meet changing needs. Expertise in pharmaceutical calculations, prescription processing, and maintaining compliance with safety standards. Reliable, results-driven, and focused on delivering high-quality patient care.



Overview

14
14
years of professional experience
1
1
Certification

Work History

Appointment Schegistrar (remote)

Vcu Health
11.2020 - 11.2021
  • Acted as a reliable point of contact for clients, addressing concerns or questions about their appointments with professionalism and tact.
  • Enhanced customer satisfaction with timely and accurate appointment confirmations and reminders.
  • Provided excellent customer service through attentive listening, empathetic communication, and efficient problem-solving during the scheduling process.
  • Optimized available time slots by proactively identifying opportunities to fill cancellations or last-minute openings.

Pharmacy Technician

Walmart
08.2007 - 10.2020
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Provided immunization services as part of a comprehensive patient care program.

Education

High School Diploma -

John Marshall High School
Richmond, VA
06-2007

Skills

  • Flexible and adaptable
  • Attention to detail
  • Critical thinking
  • Verbal communication
  • Teamwork and collaboration
  • Customer service

Certification

Pharmacy Tech license

Timeline

Appointment Schegistrar (remote)

Vcu Health
11.2020 - 11.2021

Pharmacy Technician

Walmart
08.2007 - 10.2020

High School Diploma -

John Marshall High School

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