Johnita Baker
Bradenton,FL
Summary
Dynamic multimedia designer with a proven track record at Dexter Family Tree Service, excelling in customer relations and visual content creation. Leveraged Adobe Creative Suite to enhance brand visibility and engagement, while employing critical thinking to identify design improvements. Recognized for driving audience interaction through compelling graphics and effective communication strategies.
Overview
8
8
years of professional experience
Work History
Customer Service Representative
Dexter Family Tree Service
03.2018 - Current
- Designed visual content for marketing campaigns, enhancing brand recognition and engagement.
- Collaborated with team to develop multimedia presentations, improving communication effectiveness.
- Created graphics and layouts for digital platforms, streamlining user experience across channels.
- Edited video content for promotional materials, ensuring high-quality production standards.
- Managed digital archives to maintain organized file management system of images and video clips.
- Created engaging and eye-catching graphics that were used in online ads and in social media campaigns.
- Prepared and designed flyers, illustrations, brochures and photographic work using Software.
- Provided clients with print and online advertising solutions for brand awareness, promotional product sales and special events.
- Used InDesign, Adobe Illustrator and Photoshop to create design ideas.
- Managed social media visual assets, driving audience interaction through compelling imagery.
- Designed marketing materials such as brochures, flyers, and social media graphics for increased brand visibility.
- Identified opportunities for improvement in existing designs by conducting thorough evaluations of visual components.
Multimedia Designer
Dexter Family Tree Service
03.2018 - Current
- Designed visual content for marketing campaigns, enhancing brand recognition and engagement.
- Collaborated with team to develop multimedia presentations, improving communication effectiveness.
- Created graphics and layouts for digital platforms, streamlining user experience across channels.
- Edited video content for promotional materials, ensuring high-quality production standards.
- Managed digital archives to maintain organized file management system of images and video clips.
- Created engaging and eye-catching graphics that were used in online ads and in social media campaigns.
- Prepared and designed flyers, illustrations, brochures and photographic work using Software.
- Provided clients with print and online advertising solutions for brand awareness, promotional product sales and special events.
- Used InDesign, Adobe Illustrator and Photoshop to create design ideas.
- Managed social media visual assets, driving audience interaction through compelling imagery.
- Designed marketing materials such as brochures, flyers, and social media graphics for increased brand visibility.
- Identified opportunities for improvement in existing designs by conducting thorough evaluations of visual components.
Education
Associate of Science - Business Administration
Hillsborough Community College
Tampa, FLBachelor of Science - Business Administration And Management
Broward College
Fort Lauderdale, FLSkills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Customer relations
- Problem resolution
- Call center experience
- Conflict resolution
- Complaint handling
- Complaint resolution
- Payment processing
- Client relations
- Call center operations
- Microsoft outlook
- Scheduling
- Follow-up skills
- Call management
- Product knowledge
- Paperwork processing
- Appointment scheduling
- Order processing
- Team development
- Documentation
- Administrative support
- Microsoft Office Suite
- Microsoft PowerPoint
- Customer relationship management (CRM)
- Staff training
- Filing
- Dispute resolution
- Product sales
Timeline
Customer Service Representative
Dexter Family Tree Service
03.2018 - Current
Multimedia Designer
Dexter Family Tree Service
03.2018 - Current
Associate of Science - Business Administration
Hillsborough Community College
Bachelor of Science - Business Administration And Management
Broward College