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Associate Principal Engineer

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Adept Senior System Specialist with a proven track record at Automated Logic, United Technologies, enhancing system security and fostering team collaboration. Mastered data center operations and incident response, achieving significant improvements in network security. Known for exceptional organizational skills and a commitment to continuous professional development.

Dynamic IT professional with a proven track record at First American Payment Systems, excelling in expert troubleshooting and user support. Recognized for enhancing operational efficiency and boosting customer satisfaction through effective problem-solving and relationship-building strategies. Adept at managing complex system issues while maintaining a professional demeanor.

Senior System Specialist at Siemens Building Technologies with expertise in BACnet integration and exceptional troubleshooting skills. Successfully led HVAC controls start-up projects, ensuring timely completion and high-quality support for clients and technicians. Proven ability to manage resources effectively while driving project success and enhancing team performance.

Results-oriented Technical Support Engineer with superior problem-solving and critical thinking skills, as well as meticulous attention to detail and a methodical nature. Skilled in tackling problems in unique ways to develop innovative solutions. Consistently recognized by superiors and peers for knowledge and expertise.
Experienced Technical Support Engineer familiar with user support and root cause analysis. Advanced knowledge of IT operations and dedication to see issues through to the end. Works well in remote and desk-side environments.
Competent IT Support Specialist well-versed in assisting users with diverse computer systems, mobile devices, and peripheral equipment problems. Familiar with security standards and usability optimization. Effectively operates autonomously to troubleshoot and fix concerns.


John (Jack) CHAPPIE

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Senior System Specialist

Senior System Specialist

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Associate of Applied Science - Electro Mechanical Technology.

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Senior System Specialist

Senior System Specialist

Associate of Applied Science - Electro Mechanical Technology.

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