- Gym Workouts
- Sports
John (Jaxx) Morgan
Wytheville
Summary
Dedicated professional experienced in fast-paced environments, excelling in teamwork and communication. Skilled in optimizing workflows and enhancing customer satisfaction through effective problem resolution and positive interactions.
Overview
2
2
years of professional experience
Work History
Delivery Driver
DoorDash
Wytheville, VA
06.2024 - 10.2025
- Delivered orders promptly, ensuring customer satisfaction and maintaining high service standards.
- Navigated efficiently through urban environments, optimizing delivery routes for timely arrivals.
- Utilized DoorDash app to manage deliveries and communicate with customers effectively.
- Resolved delivery issues by coordinating with support teams and addressing customer concerns promptly.
- Delivered packages to customer doorsteps and business offices.
- Managed customer inquiries and complaints in polite and professional manner.
Host
Applebee's Bar and Grill
Wytheville, VA
11.2024 - 08.2025
- Greeted guests warmly, ensuring a positive first impression and smooth entry experience.
- Managed reservation system efficiently, optimizing seating arrangements for maximum capacity.
- Collaborated with servers and kitchen staff to maintain effective communication during busy shifts.
- Provided accurate wait time estimates to guests, enhancing customer satisfaction and expectations management.
- Trained new hosts on proper procedures and customer service standards, improving team efficiency.
- Monitored dining areas for cleanliness and readiness, contributing to overall restaurant ambiance.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Dishwasher, Busser
Cracker Barrel Old County Store
Wytheville, VA
05.2023 - 08.2024
- Operated industrial dishwashing equipment to maintain cleanliness standards.
- Sorted and organized dining utensils for efficient workflow during peak hours.
- Assisted kitchen staff by ensuring timely availability of clean dishes and cookware.
- Maintained sanitation standards in compliance with health regulations throughout work area.
- Collaborated with kitchen staff to optimize workflow and enhance overall service efficiency.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Washed dishes and assisted in bussing tables.
- Sorted and rinsed dirty dishes, glasses and utensils prior to washing.
Education
Bachelor of Science - Nursing
Radford University
Radford, VA12-2028
High School Diploma -
George Wythe High School
Wytheville, VA05-2025
Skills
- Positive attitude
- Customer service
- Teamwork and collaboration
- Reliable
Interests
Timeline
Host
Applebee's Bar and Grill
11.2024 - 08.2025
Delivery Driver
DoorDash
06.2024 - 10.2025
Dishwasher, Busser
Cracker Barrel Old County Store
05.2023 - 08.2024
Bachelor of Science - Nursing
Radford University
High School Diploma -
George Wythe High School