John K Hough
Kingman,AZ
Summary
As the owner of John K Hough Construction, I leveraged my expertise in operations management and relationship building to enhance customer satisfaction and drive business growth. My strategic approach to staff management and negotiation led to significant improvements in efficiency and profitability, establishing a legacy of excellence and innovation in a competitive market.
Overview
50
50
years of professional experience
Work History
Owner
John K Hough Construction
01.1974 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Evaluated suppliers to maintain cost controls and improve operations.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Interacted well with customers to build connections and nurture relationships.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Project estimating
- Staff Management
- Staff hiring
- Business Development
- Negotiation
- Bidding processes
- Contract Management
- Partnership Development
- Customer Service
- Decision-Making
- Teamwork and Collaboration
- Project Management
- Operations Management
- Quality Assurance
- Schedule Management
License
Arizona Residential: ROC 322327
Arizona Commercial: ROC 324850
Arizona Commercial LLC: ROC 334187
Arizona Septic Tank & Systems Residential/Commercial: ROC 345839
California Residential/Commercial: ROC 364536
Construction Accomplishments
Custom Homes: 50
Apartments: 54 Units
Home Remodels: 200
Foundations/Framing: 250
Air Craft Hanger: 100
Spec Homes: 20
Duplexes: 10
Motel Remodels: 5
Air BNB's: 2
Church Remodels: 2
Restaurant: 1
Septic Tanks 2024-Current: 25
Timeline
Owner
John K Hough Construction
01.1974 - Current