Johnna Bledsoe
Abingdon,VA
Summary
Offering strong interpersonal skills and adaptability in fast-paced environments. Brings willingness to learn and eye for detail to identify and meet customer needs. Ready to use and develop communication and organizational skills in a Pharmacy Technician Role.
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Personal Shopper
Retail
Abingdon, VA
12.2024 - 07.2025
- Conducted thorough inventory assessments to ensure product availability and freshness.
- Developed strong relationships with customers through attentive service and follow-ups.
- Improved customer satisfaction by providing timely responses to inquiries and concerns.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Mentored new Personal Shoppers by sharing industry knowledge and best practices, fostering a supportive team atmosphere that encouraged professional growth.
- Greeted clients entering store to provide welcoming environment and friendly customer service.
Cashier Trainer
Wendy's Restaurant
Glade Spring, VA
04.2024 - 12.2024
- Trained new cashiers on point-of-sale systems and customer service protocols.
- Monitored cashier performance, providing feedback to improve efficiency and accuracy.
- Ensured compliance with company policies during cash handling and transaction processing.
- Resolved customer inquiries and issues promptly to maintain high satisfaction levels.
- Trained new employees by providing knowledge of specific store tasks, policies and goals.
- Improved communication between cashiers and other departments, fostering a more cohesive store environment.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Associates in Health Sciences - Health Sciences
Virginia Highlands Community College
Abingdon05-2028
High School Diploma -
Patrick Henry High School
Glade Spring, VA05-2026
Skills
- Customer service
- Attention to detail
- Planning and organization
- Decision-making
- Customer relations
- Relationship building
- Upbeat and outgoing attitude
- Problem-solving
- Multitasking Abilities
- Excellent communication
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Personal Shopper
Retail
12.2024 - 07.2025
Cashier Trainer
Wendy's Restaurant
04.2024 - 12.2024
Associates in Health Sciences - Health Sciences
Virginia Highlands Community College
High School Diploma -
Patrick Henry High School