Summary
Overview
Work History
Education
Skills
Additional Information
Websites
Timeline
Generic

Johnna Wallace

Flagstaff,AZ

Summary

Information Systems senior with hands-on experience in data analysis, operations coordination, and process improvement. Skilled in Excel, SQL, Python, and data visualization, with a proven ability to analyze operational data and optimize workflows. Seeking entry-level business operations or analyst roles.

Overview

3
3
years of professional experience

Work History

MANAGER

Matador Coffee
Flagstaff, AZ
03.2023 - Current
  • Directed daily operations and analyzed workflow bottlenecks, increasing team efficiency by 15% during peak hours
  • Coordinated staff scheduling and operational processes to improve service flow and productivity
  • Implemented process improvements to streamline service delivery and team performance

INTERN

ARC Security
05.2025 - 08.2025
  • Assisted with security risk assessment, report analysis, and system documentation
  • Supported project coordination, operations, and administrative tasks
  • Optimized internal processes and communicated findings to clients

Education

B.S. - INFORMATION SYSTEMS

Northern Arizona University
Flagstaff, AZ
05-2026

Skills

  • Project Management
  • Data Analysis
  • Excel (Advanced)
  • SQL
  • Python
  • Data Visualization
  • System Analysis
  • Workflow Optimization
  • Security Risk Assessment
  • Team Leadership

Additional Information

Best Buddies Program, Project Leader, Planned, coordinated, and executed inclusive events and activities for participants all four years, Managed multiple projects simultaneously, ensuring deadlines and objectives were met, Led volunteer teams, delegated tasks, and optimized workflows for smooth program execution, Developed reports and tracked program impact to improve engagement and outcomes, Tuba City Volunteer, Social Media Coordinator, Created and managed social media campaigns to support community initiatives, Assisted in event planning and communication for local programs, Alpha Delta Pi Sorority, Member, Organized fundraising and community service initiatives, including Ronald McDonald House Charities

Timeline

INTERN

ARC Security
05.2025 - 08.2025

MANAGER

Matador Coffee
03.2023 - Current

B.S. - INFORMATION SYSTEMS

Northern Arizona University
Johnna Wallace