Johnnell Walker
Buffalo
Summary
With experience in providing comprehensive care and support to diverse client populations. Utilizes effective communication and interpersonal skills to foster positive relationships. Track record of maintaining a safe and supportive environment tailored to individual needs. Also, experienced with overseeing distribution operations and ensuring efficient workflow. Utilizes expertise in logistics planning to improve operational efficiency. Track record of leading teams and maintaining high safety standards. As well as experience in assembly line operations, machinery maintenance, and quality control procedures. Uses attention to detail and efficiency to maintain high production standards. Knowledge of safety protocols and teamwork ensures smooth and effective production processes.
Overview
10
10
years of professional experience
Work History
Direct Support Professional
Community Services For Every1
180 Oak St.
04.2024 - Current
- Assisted individuals with daily living activities, promoting independence and personal growth.
- Implemented individualized support plans to enhance clients' quality of life.
- Monitored client behaviors and provided emotional support during challenging situations.
- Collaborated with multidisciplinary teams to ensure comprehensive care for clients.
- Responded promptly to emergencies, ensuring safety and well-being of all individuals supported.
Direct Support Professional
Western New York DDSO
1200 East & West Rd
10.2024 - 08.2025
- Maintained accurate documentation of client progress and incidents following organizational policies.
- Facilitated recreational activities, fostering social interaction and community engagement among clients.
- Developed strong relationships with clients, enhancing trust and communication in support services.
- Maintained clean, safe, and well-organized patient environment.
- Advocated for clients'' rights within the broader community, raising awareness about issues affecting those with disabilities.
- Improved client self-sufficiency through teaching essential skills such as meal preparation, housekeeping, and financial management.
Supervisor of Distribution Operations
United States Postal Service, USPS
1200 William St Buffalo New York
01.2022 - 04.2024
- Supervised daily distribution operations to ensure timely delivery of mail and packages.
- Trained and mentored staff on safety protocols and operational procedures.
- Implemented process improvements to enhance workflow efficiency within distribution centers.
- Coordinated logistics planning to optimize routes for cost-effective mail delivery.
- Collaborated with management to set strategic objectives for distribution operations.
- Trained new employees on company policies, procedures, and best practices in distribution operations, ensuring seamless integration into the workforce.
- Managed inventory levels effectively, reducing stock discrepancies and preventing product shortages.
Mail Handler
United States Postal Service, USPS
1200 Willaim St Buffalo, NY
01.2020 - 01.2022
- Operated sorting machinery to efficiently process incoming and outgoing mail.
- Ensured accurate tracking of packages through advanced scanning systems.
- Collaborated with team members to streamline mail delivery routes and schedules.
- Utilized physical strength to move mail and packages of varying sizes and weights.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained a clean and organized workspace to facilitate efficient mail handling processes.
- Maintained high level of confidentiality with mail items in line with regulations.
Laborer
Bynum Brothers Roofing
324 Glenwood Ave. Buffalo, NY
05.2016 - 01.2020
- Operated roofing machinery and tools to ensure efficient project completion.
- Assisted in loading and unloading materials, maintaining workflow efficiency on job sites.
- Followed safety protocols to minimize risks and ensure a safe working environment.
- Collaborated with team members to meet project deadlines and quality standards.
- Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
- Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
- Supported construction projects by assisting with heavy equipment operations and manual labor tasks.
- Upheld company reputation for quality workmanship through dedication to best practices within the laborer role.
Production Associate
Walmart
Buffalo, NY
09.2017 - 02.2018
- Operated machinery to assemble products efficiently and maintain quality standards.
- Collaborated with team members to streamline production processes and reduce downtime.
- Monitored inventory levels and restocked materials to ensure uninterrupted workflow.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained a flexible approach to work assignments, willingly cross-training in other areas to support changing production needs.
- Exceeded performance goals, consistently completing assigned tasks ahead of schedule without compromising on quality or safety standards.
Education
No Degree - Business Administration And Management
Medaille University in Buffalo
Buffalo, NYHigh School Diploma -
Emerson School of Hospitality
Buffalo, NY06-2013
Skills
- Time management
- First aid and safety
- Behavior redirection
- Client support
- Workplace safety
- Packaging and labeling
- Efficient multitasking
- Warehouse operations
- Order fulfillment
- Willingness to learn
- Heavy lifting
Languages
English
Native or Bilingual
Timeline
Direct Support Professional
Western New York DDSO
10.2024 - 08.2025
Direct Support Professional
Community Services For Every1
04.2024 - Current
Supervisor of Distribution Operations
United States Postal Service, USPS
01.2022 - 04.2024
Mail Handler
United States Postal Service, USPS
01.2020 - 01.2022
Production Associate
Walmart
09.2017 - 02.2018
Laborer
Bynum Brothers Roofing
05.2016 - 01.2020
No Degree - Business Administration And Management
Medaille University in Buffalo
High School Diploma -
Emerson School of Hospitality