Johnnetta E. Cunningham
Lafayette,LA
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement with over 14 years of experience.
Overview
16
16
years of professional experience
Work History
Inbound Team Lead
Target
09.2022 - Current
- Lead a team in unloading merchandise off trailers and freight to the sales floor.
- Set clear team goals and delegated tasks and set deadlines.
- Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
- Motivated and trained employees to maximize team productivity.
FULFILLMENT OPERATIONS LEAD
Target
01.2021 - 09.2022
- Maintained team standards for quality and productivity by personally picking, reviewing and packing orders for shipment
- Evaluated associate performance according to company requirements and developed improvement plans
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals
- Trained, mentored and motivated employees to maximize team productivity.
CLOSING LEAD
Target
01.2018 - 01.2020
- Delegated daily tasks to team members to optimize group productivity
- Assessed, motivated and empowered team members to work to build customer satisfaction and loyalty, to support retention and growth
- Fostered positive employee relationships through communication, training and development coaching
- Monitored team progress and enforced deadlines.
SR. PRESENTATION AND PRICING LEAD
Target
01.2017 - 01.2018
- Organized engaging front-facing displays to capture customer interest and drive revenue growth
- Created retail displays to highlight particular products and drive sales according to corporate strategy
- Placed prices and descriptive signage to enhance displays and promote items
- Reset store displays for special events and seasonal merchandise changes
- Adjusted pricing across multiple sales channels to meet market conditions.
SALES FLOOR TEAM LEADER
Target
04.2016 - 01.2017
- Assisted with training, development and mentoring of sales employees
- Communicated sales goals and key performance indicators to employees
- Facilitated store opening and closing procedures by securing valuables, arming and disarming alarm system.
PRESENTATION TEAM LEADER
Target
03.2010 - 04.2016
- Planned and managed the execution of store transition throughout the fiscal year
- Managed the execution of all promotional and transitional signing for the store
- Trained and developed talent through mentoring team members and peers.
STORE MANAGER
BCBG Max Azria Group
11.2007 - 01.2009
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage
- Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits
- Managed inventory tracking and physical inventory counts to minimize loss
- Strengthened work flow productivity by hiring, managing and developing top talent.
Education
High School Diploma -
Plaquemine Senior High School
Plaquemine, LA05.2001
Skills
- SKILLS
- Experience preparing sales projections
- Ability to track performance
- People management proficiency
- Strong team building skills
- Understanding of customers' needs
- Delegation
- Management
- Performance reporting
- Employee training
- Product Inventories
- Providing Feedback
- Motivational Leadership
Timeline
Inbound Team Lead
Target
09.2022 - Current
FULFILLMENT OPERATIONS LEAD
Target
01.2021 - 09.2022
CLOSING LEAD
Target
01.2018 - 01.2020
SR. PRESENTATION AND PRICING LEAD
Target
01.2017 - 01.2018
SALES FLOOR TEAM LEADER
Target
04.2016 - 01.2017
PRESENTATION TEAM LEADER
Target
03.2010 - 04.2016
STORE MANAGER
BCBG Max Azria Group
11.2007 - 01.2009
High School Diploma -
Plaquemine Senior High School
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