Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

ANA GABRIELA MENDOZA

Herriman,UT

Summary

Professional with knowledge and years of experience who provides planning and problem-solving skills. Natural leadership talent with motivational approach. Dedicated and organized financial professional with outstanding relationship-building and problem-solving skills.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Inbound Team Lead

Red Stag Fulfillment
Salt Lake City, UT
08.2022 - Current
  • Developed and implemented strategies to improve team performance and productivity.
  • Established clear roles, responsibilities, expectations, timelines, and resources for team projects.
  • Maintained accurate records for tracking progress and performance of team members.
  • Provided training and guidance to team members on operational procedures and best practices.
  • Oversaw daily operations of the department, including personnel management.
  • Facilitated regular team meetings to discuss challenges, successes, best practices.
  • Resolved escalated customer issues and ensured that customers were satisfied with the outcome of their interactions.

Business Manager

The Bites Cafe
Salt Lake City, Utah
08.2016 - 06.2020
  • Maintained effective communication between staff members by providing guidance on tasks and projects or addressing any concerns they may have had about their work environment or job duties.
  • Planned special meals for VIP guests or those with dietary restrictions such as allergies or religious beliefs.
  • Analyzed customer feedback data collected from surveys in order to improve overall dining experience.
  • Monitored costs associated with food production and labor expenses to maintain budgetary goals.
  • Reviewed monthly financial statements related to purchasing decisions for accuracy prior to submission for approval.
  • Conducted weekly inventory checks to identify any discrepancies in quantities of items ordered or received.

Education

Bachelor of Science - Accounting And Business Management

Universidad Lisandro Alvarado
Venezuela
06-1999

Skills

  • Training and coaching
  • Warehouse Operations
  • Teamwork and Cooperation
  • Computer Skills
  • Certified Forklift Driver
  • Warehouse Software Systems
  • Training experience
  • Proactive approach to problem solving
  • Team leadership skills

Certification

  • ForkLift Certification.
  • Leadership.

Languages

English
Professional
Spanish
Native/ Bilingual

Timeline

Inbound Team Lead

Red Stag Fulfillment
08.2022 - Current

Business Manager

The Bites Cafe
08.2016 - 06.2020

Bachelor of Science - Accounting And Business Management

Universidad Lisandro Alvarado
  • ForkLift Certification.
  • Leadership.
ANA GABRIELA MENDOZA