Brittney Tobin
Riverside,USA
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
2013
2013
years of professional experience
Work History
Inbound Team Lead
Target
8063 Mission Blvd Jurupa Valley CA 92509
2025 - 2026
- Supervised inbound operations, ensuring efficient workflow and timely processing of incoming shipments.
- Trained team members on safety protocols and operational best practices to enhance productivity.
- Streamlined inventory management processes to improve accuracy in stock levels and reduce discrepancies.
- Coordinated with cross-functional teams to resolve issues impacting inbound logistics and product availability.
- Implemented training programs for new hires, fostering a culture of continuous improvement within the team.
- Monitored performance metrics, identifying trends and areas for process enhancement to achieve operational excellence.
- Enhanced team productivity by implementing efficient work processes and streamlining communication channels.
- Championed continuous improvement efforts by conducting regular assessments of team performance, identifying areas for growth, and developing targeted action plans for improvement.
- Nurtured a strong sense of teamwork among staff members, resulting in high levels of employee engagement and collaboration across departments.
- Maintained strict compliance with safety regulations within the department, resulting in a consistently safe working environment for employees.
- Promoted a positive work environment by proactively addressing conflicts within the team and fostering open communication among staff members.
Food and Beverage Team Leader
Target
2755 Canyon Springs Parkway
2022 - 2024
- Supervised daily operations of food and beverage department to ensure quality service and product availability.
- Trained new team members on operational procedures and customer service standards.
- Monitored inventory levels and coordinated restocking efforts to maintain optimal supply.
- Implemented food safety protocols to ensure compliance with health regulations and enhance customer safety.
- Analyzed sales data to identify trends, informing adjustments in product offerings and staffing needs.
- Reduced food waste by closely monitoring product freshness and implementing proper rotation practices.
- Established strong vendor relationships for optimal product quality and pricing negotiations.
- Ensured food safety compliance by regularly conducting inspections and adhering to strict sanitation guidelines.
- Enhanced team productivity by providing consistent training and development opportunities.
General Merchandise Team Leader
Target
2755 Canyon Springs Parkway
2018 - 2022
- Led merchandise replenishment to maintain optimal stock levels and enhance customer experience.
- Trained and mentored team members on effective merchandising techniques and store processes.
- Collaborated with cross-functional teams to execute promotional displays and seasonal setups.
- Analyzed sales trends to identify product performance and inform inventory management decisions.
- Streamlined communication between departments to improve workflow efficiency and execution accuracy.
- Implemented process improvements that reduced restocking time and increased overall productivity.
Guest Service Team Leader
Target
Riverside, CA
01.2013 - 2018
- Responsible for leading the front end and projecting the values and customer service oriented culture of the company; Direct/train/evaluate Guest Service team members; Committed to delivering a frictionless, inspiring and rewarding experience for guests; Demonstrate and model excellent service and selling behaviors; Greet all guests who enter the store with enthusiasm; Provide timely, courteous, knowledgeable service to guests; Monitor daily, weekly, monthly sales results and communicate to front end team members; Review myGuest comments daily for purchase, returns, OPU and registry and share insights with team members; Ensure a coaching culture is present to provide on the spot recognition for team members when guest comments exceed expectations or observed behaviors are driving the desired results and teach team members when expectations are not being met; Resolve customer concerns by assessing the situation, resolving the concerns in an efficient manner with respect and courtesy.
Independent Provider
Private Caregiver
Los Angeles, CA
01.2006 - 01.2013
- Ensured accurate distribution of medication and administration of injectables; Monitored blood sugar and blood pressure; Assisted client in all Activities of Daily Living to include, but not limited to, cooking, cleaning, dressing, toileting, bathing, grooming, ambulating, transferring, and handling of financial/business/health affairs.
Sales Associate
JC Penny’s
Riverside, CA
01.2005 - 01.2006
- Assisted customers in locating merchandise; Ensured fitting rooms were ready for customers by promptly clearing merchandise and returning it to the proper area of the selling floor; Maintained selling floor presentations, and restocked them as needed; Learned and applied systems and procedures to enhance selling efficiencies and complete support duties; Handled all returns courteously and professionally; Maintained a professional attitude with sincerity and enthusiasm reflecting my commitment to the customer; Performed sales support functions related to POS procedures; Developed product knowledge by reading vendor tags and pamphlets and attended training classes in order to communicate the information to the customer; Stayed abreast of promotional events and sales; Maintained good housekeeping standards; Adhered to Loss Prevention and inventory control and compliance procedures; Performed other duties as assigned.
Customer Service Representative
Rubio’s Restaurant
Riverside, CA
01.2005 - 01.2005
- Ensured customers received correct change; Efficiently processed payments in a fast paced environment; Addressed customer complaints and resolved minor complaints; Maintained professionalism and performed excellent customer service; Performed duties as assigned.
Education
X-Ray Bone Densitometry Certification/License - undefined
FORE: Bone Densitometry Limited License School
01-2011
General Education courses - undefined
California State University, San Bernardino
01-2006
Skills
Team motivation
Workload balancing
Stress tolerance
Coaching and mentoring
Customer service
Problem-solving skills
Resolving issues
Verbal and written communication
Customer support
Customer service optimization
Training experience
Answering questions
Timeline
Guest Service Team Leader
Target
01.2013 - 2018
Independent Provider
Private Caregiver
01.2006 - 01.2013
Sales Associate
JC Penny’s
01.2005 - 01.2006
Customer Service Representative
Rubio’s Restaurant
01.2005 - 01.2005
General Education courses - undefined
California State University, San Bernardino
X-Ray Bone Densitometry Certification/License - undefined
FORE: Bone Densitometry Limited License School
Inbound Team Lead
Target
2025 - 2026
Food and Beverage Team Leader
Target
2022 - 2024
General Merchandise Team Leader
Target
2018 - 2022