Joseph Valenti
Orlando
Summary
Results-driven professional with extensive experience in inbound operations and team leadership. Skilled in implementing process improvements, balancing workloads, and resolving customer issues, contributing to enhanced team productivity and operational efficiency.
Overview
28
28
years of professional experience
Work History
Inbound Team Lead
Freshpoint Central Florida
Orlando, FL
05.2010 - Current
- Oversaw inbound operations, ensuring timely processing and accuracy of incoming shipments.
- Trained and mentored team members on best practices for inventory management and order fulfillment.
- Increased efficiency and team productivity by promoting operational best practices.
- Implemented process improvements that enhanced workflow efficiency and reduced operational delays.
- Enhanced team productivity by implementing efficient work processes and streamlining communication channels.
- Coordinated with cross-functional teams to optimize inventory control and minimize stock discrepancies.
- Identified and resolved discrepancies and errors in customer accounts.
- Cross-trained and provided backup support for organizational leadership.
- Trained staff on operating procedures and company services.
Warehouse Order Selector
Burris Logistics
Orlando, FL
05.2004 - 07.2009
- Exceeded daily performance metrics by consistently meeting or surpassing established picking goals and standards.
- Improved order accuracy by diligently reviewing and verifying each picked item against the pick list.
- Operated pallet jacks and forklifts to efficiently select and transport orders.
- Increased productivity by quickly locating and picking items using a handheld scanner for barcode verification.
- Safely operated heavy machinery, such as forklifts and pallet jacks, to transport picked orders to the packing area.
- Executed order pulls swiftly to support high productivity requirements.
- Collaborated with team members to optimize workflow and improve order fulfillment processes.
- Inspected incoming products for quality and accuracy, ensuring compliance with company standards.
- Loaded shipments onto trucks with care, ensuring timely deliveries while minimizing damage to products during transit.
- Ensured pallets were wrapped in shrink wrap to protect contents during shipping.
- Trained new employees on standard operating procedures and best practices for order selection.
- Trained new employees on safety protocols and operational procedures within the warehouse environment.
- Developed and delivered training programs to enhance employee performance and operational efficiency.
- Monitored training outcomes, providing feedback to participants and adjusting content as necessary for effectiveness.
Warehouse Lead
Royalty Foods ( Now Buckhead Beef)
Orlando, FL
02.1998 - 05.2004
- Implemented process improvements that reduced order fulfillment time and increased overall productivity within the warehouse.
- Supervised daily warehouse operations, ensuring compliance with safety regulations and efficient workflow management.
- Oversaw shipping and receiving processes, optimizing loading procedures to ensure timely deliveries and customer satisfaction.
- Coordinated inventory control activities, ensuring accurate stock levels and reducing discrepancies in recordkeeping.
- Streamlined shipment accuracy by loading, unloading, and sorting cargo during weekly logistics operations.
- Trained new staff on equipment usage, safety protocols, and inventory management systems, improving onboarding process and team readiness.
- Provided training on equipment operation and safety procedures, promoting team safety and operational efficiency.
- Ensured effective shipping and handling by supervising daily operations within the warehouse.
Education
High School Diploma -
Colonial High
Orlando, FLSkills
- Customer service
- Staff scheduling
- Customer support
- Customer interaction
- Product knowledge
- Quality control
- Data analysis
- Documentation and reporting
- Performance improvement
- Team motivation
- Coaching and mentoring
- Training experience
- Workload balancing
- Delivery tracking
- Problem-solving skills
- Resolving issues
- Data entry
Accomplishments
i have been employee of the year and month. have made the freshpoint hall of fame, got my licence to lift cert, got my train the trainer cert on forklifts, have worked and exceeded expectations in every dept but transportation, have a small ceoss training in routing . was a trainer of new hire selectors for 2 years before becoming dayshipping lead then when dayshipping and inbound merged inbound team lead
Timeline
Inbound Team Lead
Freshpoint Central Florida
05.2010 - Current
Warehouse Order Selector
Burris Logistics
05.2004 - 07.2009
Warehouse Lead
Royalty Foods ( Now Buckhead Beef)
02.1998 - 05.2004
High School Diploma -
Colonial High
employee of the year
i won in 2018 the year i converted from nights to days at the time i was split between training new hires and helping run dayshipping