Johnnie H Oliver III
Middle Island,USA
Summary
Demonstrated expertise in delivering results and surpassing expectations within a forward-thinking organization committed to excellence.
Overview
22
22
years of professional experience
Work History
Sale Service Representative
Mondelez International
Central Islip, NY
Manager Trainee
Enterprise Rent-A-Car
Riverhead, NY
04.2022 - Current
- Managed daily operations to ensure efficient vehicle rental processes.
- Assisted in training and onboarding new team members to enhance service quality.
- Developed customer service strategies to improve client satisfaction ratings.
- Coordinated fleet management activities, optimizing vehicle availability and utilization.
- Analyzed performance metrics to identify areas for operational improvement.
- Fostered collaborative team environment to enhance communication and efficiency among staff.
General Manager
CubeSmart
Riverhead, NY
09.2018 - 05.2022
- Oversee critical operations for the store, including inventory management, billing, and maintenance. Unite cross-functional teams to conduct numerous functions ensuring high-level customer service while positioning the company for long-term success. Streamline financial operations, monitoring quotes, production and material planning, and bank reconciliations.
- Key Accomplishments:
- Conceptualized and integrated sales and service programs designed to increase customer retention while maximizing company profits.
- Recognized for outstanding performance, earning promotion to General Manager.
- Successfully increased corporate revenue by 2% in 2019.
Store Manager
CubeSmart
06.2016 - 09.2018
- Coordinated all aspects of storage unit rentals, as well as merchandise sales. Engaged with clients, monitoring active accounts and providing optimal customer service. Partnered with all departments, providing coverage to all locations within the region to ensure seamless operation.
- Key Accomplishments:
- Increased organizational efficiency, conducting routine maintenance of store property to maximize productivity.
- Earned Employee of the Month award in honor of sales volume, customer retention, and collaboration with other managers in the region.
Front End Associate
Stop and Shop Supermarket
Coram, NY
10.2004 - 06.2016
- Held primary responsibility for a number of key functions, including inventory management, stocking shelves, cash register operation, and building and equipment maintenance. Served as on-call support, providing coverage in any department as needed.
Education
Bachelor of Business Administration - Marketing
Dowling College
Oakdale, NYAssociate Degree - Liberal Arts
Suffolk County Community College
Selden, NYSkills
- Supported teams in achieving organizational goals through effective leadership practices
- Assisted in developing business opportunities to drive company growth
- Facilitated account management processes to enhance client satisfaction
- Promoted clear communication and collaboration among team members
- Contributed to sales and marketing strategies to boost revenue
- Fostered strong relationships with clients to improve retention
- Aided in performance improvement initiatives to enhance team efficiency
- Contributed negotiation skills to secure beneficial agreements
- Participated in team development activities to strengthen group dynamics
- Goal oriented
- Process improvements
- Paperwork processing
- Leads prospecting
Websites
Awards
CubeSmart Self Storage | Teammates of the Month, CubeSmart Awards 2020 | Top Performer in Total Insurance Penetration, CubeSmart Awards 2019 | Top Performer in Total Insurance Penetration | Top Performer in Merchandise Sales, CubeSmart Awards 2018 | Top Performer in Occupancy Gains / Top Performer in Total Revenue Gains YoY / Top Performer in Average Insurance Penetration, Stop & Shop Supermarket | Employee of the Month Awards in Recognition of Service
Timeline
Manager Trainee
Enterprise Rent-A-Car
04.2022 - Current
General Manager
CubeSmart
09.2018 - 05.2022
Store Manager
CubeSmart
06.2016 - 09.2018
Front End Associate
Stop and Shop Supermarket
10.2004 - 06.2016
Sale Service Representative
Mondelez International
Bachelor of Business Administration - Marketing
Dowling College
Associate Degree - Liberal Arts
Suffolk County Community College