Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Johnnie Reglos

Camarillo,CA

Summary

Organized Food Delivery Driver offering consistent record of fast deliveries and friendly service. Satisfies customers consistently by working fast, answering questions and accurately handling payments. Knowledgeable about different restaurants' procedures and promotions and skilled at handling concerns. Also as a seasoned Repair Technician with expertise in repairing and maintaining real-estate lock box products. Excellent organization, planning and prioritizing aptitude. Specialties include troubleshooting, calibration and equipment maintenance.

Overview

3
3
years of professional experience

Work History

Dasher

DoorDash
12.2023 - Current
  • Improved customer satisfaction by providing timely and accurate deliveries.
  • Enhanced communication with customers through proactive updates on order status.
  • Navigated efficiently through various delivery routes for expedited service.
  • Maintained excellent ratings by consistently delivering orders in a professional manner.
  • Ensured order accuracy, double-checking items before leaving the pickup location.
  • Managed multiple orders simultaneously, prioritizing tasks to ensure efficiency.
  • Resolved customer issues promptly and courteously, resulting in positive feedback.
  • Boosted overall delivery performance by staying up-to-date on platform updates and best practices.
  • Optimized fuel efficiency by planning effective driving routes and minimizing idle time between orders.
  • Kept vehicle clean and organized, reflecting a professional image to customers and partners alike.
  • Adhered strictly to food safety guidelines when handling and transporting orders for utmost quality assurance.
  • Contributed towards increased order volume through consistent work ethic and dependable reputation as a Dasher.
  • Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
  • Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
  • Served customers promptly by smoothly collecting and delivering high volume of orders.
  • Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
  • Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
  • Operated delivery vehicles safely and efficiently.

Repair Technician

Rently
06.2021 - 08.2021
  • Worked with real-estate lock boxes
  • Increased repair success rates, utilizing advanced troubleshooting techniques and tools.
  • Streamlined repair processes to optimize workflow efficiency and productivity.
  • Consistently met or exceeded performance metrics for repair completion times and customer satisfaction ratings.
  • Maintained detailed records of repairs, parts inventory, and warranty information for accurate documentation purposes.
  • Minimized device returns by ensuring all repairs were completed accurately and thoroughly before returning them to customers.
  • Consistently maintained a clean, organized, and safe work environment to ensure the efficient completion of repairs and the wellbeing of both employees and customers.
  • Completed all repair and maintenance activities promptly and to high quality standards.
  • Maintained inventory of repair supplies and ordered parts.
  • Utilized variety of tools and diagnostic equipment to complete repairs.
  • Followed detailed repair and maintenance procedures for consumer products.
  • Inspected and tested, repaired and refurbished products for proper operation.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Dismantled machines and equipment to remove defective parts.

Education

High School Diploma -

California Polytechnic State University-Pomona
Pomona, CA
06.2027

Skills

  • Professional Appearance
  • Customer Service Orientation
  • Effective Communication
  • Teamwork and Collaboration
  • Adaptability and Flexibility
  • Quick Decision Making
  • Food Safety Understanding
  • Critical Thinking
  • Interpersonal Skills
  • Active Listening
  • Positive Attitude
  • Efficient Multitasking
  • Route Planning Expertise
  • Strong Navigation Skills

Accomplishments

  • Black Belt in Kenpo Karate (2007-2020)

Timeline

Dasher

DoorDash
12.2023 - Current

Repair Technician

Rently
06.2021 - 08.2021

High School Diploma -

California Polytechnic State University-Pomona

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Johnnie Reglos