Johnnie Taylor
Dallas,TX
Summary
Dynamic Field Operations Supervisor at Charter Spectrum with a proven track record in enhancing operational efficiency and team productivity. Skilled in coaching and mentoring, I successfully streamlined communication and implemented FRC protocols, significantly improving FRCs while fostering a culture of collaboration and continuous improvement.
Overview
2026
2026
years of professional experience
Work History
Field Operations Supervisor
Charter Spectrum
07.2022 - Current
- Conducted regular site inspections to ensure adherence to quality standards and identify areas for improvement.
- Managed field operations for successful project completion, ensuring timely delivery and client satisfaction.
- Mentored newly hired employees, fostering professional growth and development while strengthening the organization''s talent pipeline.
- Streamlined communication between departments, fostering collaboration and efficient problemsolving.
- Assessed employee performance through regular evaluations, providing constructive feedback to promote growth and improvement.
- Collaborated with management to develop strategic plans for operational improvements, driving long-term success in the organization.
- Enhanced team productivity by implementing efficient work procedures and optimizing daily schedules.
- Implemented safety protocols for field operations, reducing workplace accidents and maintaining compliance with industry regulations.
- Maintained optimal levels of customer service through effective assessments, oversight, and problem solving.
Maintenance Technician
Charter Spectrum
2010 - 07.2022
- Diagnosed and repaired equipment malfunctions, minimizing downtime through effective troubleshooting techniques.
- Assisted in implementing preventive maintenance schedules, enhancing equipment reliability and lifespan.
- Collaborated with team members to streamline repair processes, improving overall operational efficiency.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Inspected and maintained equipment to keep cable plant in top working condition.
Education
No Degree -
Richland College
Dallas, TXSkills
- Customer relationship development
- Coaching skills
- Operations management
- Project leadership
- Employee coaching
- Workforce planning
- Operational efficiency
- Training and mentoring
- Team building
- Contractor management
- Inventory tracking
- Teamwork
- Teamwork and collaboration
- Dependable and hardworking
- Problem-solving
- Attention to detail
- Time management
- Job site cleanup
- Multitasking
- Multitasking Abilities
Timeline
Field Operations Supervisor
Charter Spectrum
07.2022 - Current
Maintenance Technician
Charter Spectrum
2010 - 07.2022
No Degree -
Richland College
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