Summary
Overview
Work History
Education
Skills
Accomplishments
Work Availability
Quote
Timeline
GeneralManager

Johnnie Williams

Hampton,Hampton Ga

Summary

Customer-oriented General Manager with [Number] years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen. Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths. Strategic Manager with experience leading and overseeing [Type] and [Type] business activities. Strong history of devising precise and targeted business operations plans, managing costs, reviewing performance and driving change. Forward-thinking leader with expertise in setting goals, quality standards and growth initiatives while leading quick and efficient attainment of objectives.

Overview

22
22
years of professional experience

Work History

General Manager

Mavis Tire
Decatur, GA
01.2015 - Current
  • Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
  • Boosted productivity by consolidating material planning, data collecting, payroll and accounting programs into one main system.

Director of Customer Success ,Sales,Services, BDC

ALM Kia South
Union City, GA
01.2010 - 01.2015
  • Prepared merchandise for sales floor by pricing or tagging.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Evaluated systems according to predetermined checklist and noted issues.
  • Trained customer employees and managers on machine use and maintenance.
  • Installed new vehicle systems and components in response to service orders, recall actions and manufacturer instructions.

Director of BDC Sales and Services

Son Kia
McDonough, GA
01.2004 - 01.2010
  • Delivered high-impact sales presentations to executives, highlighting value of technical products ranging in complexity.
  • Coordinated new account development in mature markets while overseeing delivery of premium service levels to existing clientele.
  • Launched new product lines, boosting brand awareness and revenues within competitive markets.
  • Restructured go-to-market model to increase revenue and expansion of existing accounts up to [Number]%.

Director of Business Development

Cobb County Kia
Cobb County , GA
01.2000 - 01.2004
  • Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
  • Established, initiated and optimized business development strategies based on company targets, product specifications, market data and budget factors.
  • Developed and executed strategic initiatives to implement key changes and improvements in business development and sales programs.
  • Defined and integrated roles, responsibilities and processes for business team and data management organization.
  • Compiled product, market and customer data to generate informed sales and profit projections.
  • Consistently exceeded quotas through penetration of new accounts.

Education

Associate of Arts - Criminal Justice

Howard University
Washington, DC
06.1990

Skills

  • Department Oversight
  • Mathematical Calculation and Reasoning
  • Budget Control
  • Recruitment and Hiring
  • Program Optimization
  • Training Management
  • Focus and Follow-Through
  • Staff Scheduling
  • Team Leadership
  • Quality Assurance
  • Cost Reduction
  • Sales Tracking

Accomplishments

  • Staffing - Worked directly with Human Resources to streamline hiring and onboarding process.
  • Business Development: - Spearheaded acquisition of two competitor companies.Established and managed partner relationships on a daily basis. Developed new marketing strategy which increased customer base by 23%.
  • Supervision - Supervised sales team to monitor sales activity and goal achievement.
  • Marketing - Implemented marketing strategies which resulted in [X%] growth of customer base.
  • Resolved product issue through consumer testing.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

If the doors of perception were cleaned, everything would appear to man as it is: infinite.
William Blake

Timeline

General Manager

Mavis Tire
01.2015 - Current

Director of Customer Success ,Sales,Services, BDC

ALM Kia South
01.2010 - 01.2015

Director of BDC Sales and Services

Son Kia
01.2004 - 01.2010

Director of Business Development

Cobb County Kia
01.2000 - 01.2004

Associate of Arts - Criminal Justice

Howard University
Johnnie Williams