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Associate Principal Engineer

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Professional Member Service Specialist with comprehensive experience in delivering exceptional member support and service. Adept at handling member inquiries, resolving issues efficiently, and enhancing member satisfaction. Strong focus on team collaboration and achieving results, with adaptability to changing needs. Skilled in communication, problem-solving, and building lasting member relationships, ensuring reliability and trustworthiness.

Astute Call Center professional offering polished communication skills. Brings excellent organizational skills and talent for overcoming customer objections. Self-motivated and true team player.


Seeking to obtain a Professional position that will allow myself to learn and grow within the field. Excellent communicator
with 6 years in demanding Call Center environments and a proven ability to uphold extra responsibilities.



Dynamic sales leader with over 15 years of experience and a proven ability to acquire enterprise-level clients while driving multi-million dollar revenue growth. Recognized for expertise in consultative selling and adeptness at navigating complex sales cycles, fostering long-term partnerships with C-level decision-makers. A self-motivated hunter consistently exceeding quotas, including a Top 3 ranking at Verizon, fueled by a passion for identifying business barriers and delivering transformative organizational solutions. Committed to leveraging strategic insights and innovative approaches to elevate sales performance and achieve exceptional results.

 Experienced Quality Control Field Inspector skilled in conducting thorough inspections of welding, rotating equipment, civil activities, structural erection, piping installation and ensuring compliance with over 30 years of experience. Expert interpreting blueprints, isometrics, orthographic drawings, P&ID diagrams and flow diagrams. 

I am a French Canadian who moved in United States in 2012. I'm a permanent resident (allowed to work) since 2017. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges with enthusiasm.

Helpful Member Service Representative diffusing volatile customer situations, generating additional revenue and building productive relationships with both staff and customers. Customer-centered and friendly professional with five year background maintaining customer satisfaction and contributing to company success goals.

Professional service professional with focus on member satisfaction and seamless service delivery. Experience in addressing member needs and ensuring positive interaction experience. Known for strong collaboration skills and adaptability to changing requirements. Reliable in supporting team efforts and maintaining high service standards.

Johnnik'a Wilkins

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WFH Member Services Representative

Order Selector

Remote Customer Service Representative

Package Handler/Driver Helper

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HIGH SCHOOL DIPLOMA -

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WFH Member Services Representative

Order Selector

Remote Customer Service Representative

Package Handler/Driver Helper

HIGH SCHOOL DIPLOMA -

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