Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Johnnisha Johnson

Jacksonville,FL

Summary

Compassionate Certified Patient Care Technician experienced in serving diverse patient populations with medical and personal needs. Delivered high-quality care through outstanding bedside manner and effective charting, while ensuring patient safety and satisfaction with facility services. Provided tailored education and support in critical care, pre-op, medical-surgical, and post-op environments, demonstrating strong decision-making and time management skills.

Overview

1
1
Language
1
1
Certification
4
4
years of professional experience

Work History

Patient Care Technician

Mayo Clinic
Jacksonville, FL
09.2024 - Current

Provided direct, hands-on patient care.

  • Monitored vital signs including blood pressure, temperature, pulse, and oxygen levels to track patient health status.

Assisted patients with daily activities such as bathing, dressing, eating, and mobility to enhance comfort and independence.

Transported patients safely between units, procedures, and appointments.

Patient mobility support: turning, repositioning, or transporting patients.

Collecting samples: such as blood or urine (some PCTs are trained in basic phlebotomy or EKGs).

Recording information: documenting patient conditions and reporting changes to nurses.

Monitored patient comfort and reported changes to clinical staff.

  • Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
  • Maintaining cleanliness: keeping patient rooms tidy and sanitized.

Collaborated with nurses and healthcare staff to coordinate patient care, ensuring timely and effective treatment.

Member solutions representative

Community First Bank
Jacksonville, FL
11.2023 - 10.2024
  • Assisted members with account questions, service requests, and banking solutions.
  • Resolved member concerns through phone, email, and branch communication.
  • Processed stop payments, transfers, and online banking support requests.
  • Reviewed deposit accounts for maintenance, errors, and documentation accuracy.

Caregiver

Home Health Aid
Jacksonville
04.2023 - 10.2024
  • Assisted home health aid clients with bathing, grooming, and dressing routines.
  • Monitored client comfort and reported changes to home health aid supervisors.
  • Supported mobility transfers and safe walking throughout home health aid visits.
  • Prepared meals and followed dietary instructions for home health aid households.
  • Cleaned living areas and maintained sanitary conditions in home health aid homes.

Education

Lone Star High School
Jacksonville, FL

Skills

  • Vital signs monitoring
  • Phlebotomy collection
  • EKG acquisition
  • Vitals documentation
  • EKG interpretation
  • Epic charting
  • Medical documentation
  • Patient transport
  • Patient hygiene
  • Team collaboration
  • Team communication
  • Customer service
  • Problem solving
  • Stress management
  • Patient advocacy
  • Money Management

Languages

English
Professional

Certification

  • BLS

Timeline

Patient Care Technician

Mayo Clinic
09.2024 - Current

Member solutions representative

Community First Bank
11.2023 - 10.2024

Caregiver

Home Health Aid
04.2023 - 10.2024

Lone Star High School
Johnnisha Johnson