Johnny Almonte Santana
Accountain
Reading,PA
Summary
Detail-oriented Accounts Payable Clerk at Terminix Corporate with expertise in invoice processing and payment scheduling. Successfully reduced late payment penalties through diligent monitoring and maintained strong vendor relationships by resolving disputes effectively. Proficient in data entry and committed to delivering exceptional service while ensuring financial accuracy.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Accounts Payable Clerk
Terminix Corporate
Memphis, TN
01.2020 - 08.2025
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Prepared vendor invoices and processed incoming payments.
- Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
- Maintained good working relationships with vendors and resolved disputes.
- Maintained high level of data integrity by consistently updating vendor information in the system accurately.
- Reduced late payment penalties by closely monitoring due dates and managing timely payments.
- Improved relationships with suppliers by resolving discrepancies in billing and payments promptly.
Delivery Driver
DoorDash
San Francisco, CA
04.2019 - 05.2025
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Verified accuracy of all deliveries against order forms.
- Expedited deliveries to meet customer deadlines and requirements.
Customer Service Representative
PeopleShare
Wyomissing, PA
07.2019 - 01.2020
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Addressed customer inquiries to ensure satisfaction and foster positive service experience.
Butcher
Bravo Supermarket
Reading, PA
10.2014 - 07.2019
- Complied with food safety, hygiene and sanitation regulations for safe food preparation.
- Cut, trimmed and ground meats such as beef, pork, and poultry to prepare for packaging and sale.
- Collaborated with team members to ensure efficient workflow, resulting in smooth daily operations.
- Maintained high standards of hygiene and cleanliness, adhering to strict sanitation regulations within the butcher shop.
- Wrapped meat produce to maintain quality, freshness and condition.
- Identified cuts of meat, grading and pricing accordingly.
- Operated commercial-grade butchery equipment such as band saws, grinders and slicers.
- Ensured quality control measures were consistently met throughout the butchering process.
Education
High School Diploma -
Bronxdale High School
The Bronx, NYSkills
- Data entry
- Accounts payable
- Invoice processing
- Vendor invoice processing
- Statement review
- Payment scheduling
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- APS - Accredited Payables Specialist
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Accounts Payable Clerk
Terminix Corporate
01.2020 - 08.2025
Customer Service Representative
PeopleShare
07.2019 - 01.2020
Delivery Driver
DoorDash
04.2019 - 05.2025
Butcher
Bravo Supermarket
10.2014 - 07.2019
High School Diploma -
Bronxdale High School