Johnny Boyer
San Francisco,CA
Summary
Driven professional with a proven track record in client support and security management, I excel in creating safe, efficient environments and enhancing customer satisfaction. Responsible for providing support services to individuals with disabilities and mental illness. Willing to relocate: Anywhere
Overview
3
3
years of professional experience
1
1
Certification
Work History
Residential aid program
Hamilton Families
San Francisco, CA
06.2024 - Current
- Interact with participants to share information, provide supplies, and facilitate interventions as necessary; maintain appropriate professional boundaries with participants and staff; respond to participant requests in a professional and courteous manner; and maintain participant confidentiality
- Provide front desk and other reception duties in a professional and courteous manner, relay timely and accurate messages to participants and staff, and provide information upon request about available services.
- Conduct regular rounds of the facility, and interact with participants to share information, provide supplies, conduct intakes, and facilitate interventions as necessary. Rounds include the interior (participant living quarters, bathrooms, and community rooms) and exterior of the building
- Maintain and promote the cooperative, harmonious, and teamwork environment that Hamilton Families strives to promote within the workplace; maintain and promote an atmosphere of dignity and respect in line with the philosophy and policies of Hamilton facility
Client Support Coordinator
San Vicente De Paul
San Francisco, CA
03.2023 - 05.2024
- Welcome guest and have them sign in and be present for guest needs and question
- Conduct initial intakes and assessment on new clients and developed plans of actions on an individual basis
- Monitor and control activities in the Navigation Center ensuring the safety of guest and staff
- Serving client food in the cafeteria
- Follow and maintain rules and regulations described in the Navigation Center's operations manual
- Attend monthly all-staff meetings
- Follow reports as needed.
Education
Associate of Arts - Culinary Arts
Institute of Technology
Clovis, CA07-2013
High School Diploma - undefined
San Pedro High School
Lima, Peru12-1994
Skills
- Supervising Experience - Supervising experience (Less than 1 year)
- Organization Microsoft word, Customer Service, POS form, share point
- Dependable and responsible
- Data entry
- Completing warnings & incidents reports
Certification
- First Aid CPR AED Program June 2025 to June 2027 has successfully completed the cognitive and skills evaluations in accordance with the curriculum of the American Heart Association Heart saver First Aid CPR AED Program
- Mandated Reporting: Elder and Dependent Adult Abuse and Neglect in California August 2025 to August 2026 APSWI eLearning Course: Mandated Reporting: Elder and Dependent Adult Abuse and Neglect in California eLearning
- Food Handler Certification September 2022 to November 2025 California food handler training certification
Timeline
Residential aid program
Hamilton Families
06.2024 - Current
Client Support Coordinator
San Vicente De Paul
03.2023 - 05.2024
High School Diploma - undefined
San Pedro High School
Associate of Arts - Culinary Arts
Institute of Technology