Johnny Carr
Buffalo
Summary
Results-driven professional with extensive experience in customer engagement and operational oversight. Skilled in task organization and strategic planning, consistently achieving service goals and enhancing customer relationships through effective communication.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Business Owner
Pioneer Construction
Buffalo
01.2010 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Managed daily operations to ensure smooth business functionality.
Education
GED -
NYS DEPT. OF EDUCATION
Niagara Falls, NY02-1979
Skills
- Customer service
- Operational oversight
- Team collaboration
- Business management
- Task organization
- Customer relationship management
- Strategic planning
- Conflict resolution
- Mental health knowledge
- Adaptability to change
- Time management
- Emotional intelligence
- Peer support
- Providing direction
- Recovery assistance and support
- Leadership skills
Certification
CRPA-P
Timeline
Business Owner
Pioneer Construction
01.2010 - Current
GED -
NYS DEPT. OF EDUCATION