Johnny Centeno
Margate,Fl
Summary
Hardworking Solutions Engineer with significant experience creating technology solutions, working with project managers and more senior solutions architects to ensure that the validity of the overall solution is fully represented and considered. Looking to obtain a new position as Solutions Engineer, for a technology company enabling organizations to solve technical and strategic business challenges by defining solutions that meet the customers' requirements.
Overview
25
25
years of professional experience
Work History
Solutions Engineer
Lumen Technologies
Tamarac, Florida
01.2006 - 11.2023
- Established and solidified strategic relationships with key customers and partners, while representing suites of complex IT, IT services, and/or advanced availability solutions.
- Created technical solutions, working with project managers and senior solutions architects to ensure that the validity of the overall solution is fully represented.
- Provided pre and post-sale support to installation personnel as needed to clarify service expectations, including providing diagrams, verbal explanation, and written documentation.
- Presented technical training to new and existing sales and Sales Support personnel.
- Continuously expanded technical knowledge base through ongoing professional development opportunities and active participation within industry forums or events.
- Maintained high levels of information security within the organization by enforcing robust cybersecurity policies and staying abreast of current threats.
- Provide technology consulting for internal contacts in Product Management and translate prospective customer requirements into recommendations for new or enhanced products and features.
- Facilitated smooth integrations with third-party systems, ensuring seamless user experiences.
- Assisted sales teams with product demonstrations, ultimately helping secure new business deals.
Telephony Network Engineer
Impsat USA
Fort Lauderdale, FL
01.1999 - 01.2006
- Responsible for the design, implementation, and maintenance of international voice networks using a variety of network protocols, signaling protocols, and transmission methods in support of company business requirements
- Managed network resources to include the management of an operational budget for equipment procurement and provisioning of network capacity
- Provided technical assistance and information to management, sales, and customers alike
- Evaluated network communications hardware and software to ensure products can cost effectively meet business and technical requirements.
- Monitored network capacity and performance to diagnose and resolve complex network problems.
- Provided complete end-to-end engineering and installation of route-based IP network solutions.
Education
Bachelor of Science in Information Technology -
University of Phoenix
01.2004
Associate in Applied Science Electronics Systems Technology -
CC of The Air Force
01.1998
Skills
- Solid working knowledge of TCP/IP networking, IPv4 and 6, etc
- LAN, WAN (including SD-WAN), and security design
- Infrastructure: Network, non-circuit designs/wireless, VPN, IP(Subnet) addressing/VLAN, load balancers, IDS/IPS, switches, routers, etc
- Solid working knowledge of cloud-based disaster recovery strategies and methodologies
Languages
Spanish
Native or Bilingual
Timeline
Solutions Engineer
Lumen Technologies
01.2006 - 11.2023
Telephony Network Engineer
Impsat USA
01.1999 - 01.2006
Bachelor of Science in Information Technology -
University of Phoenix
Associate in Applied Science Electronics Systems Technology -
CC of The Air Force