Shweta Daheeval
Seattle,USA
Summary
Experienced and forward-thinking Network Engineering Manager with over 9 years of experience in Infrastructure and Cloud Networking. Responsible for capacity planning, designing, implementing, and maintaining highly available and scalable network infrastructures. Proven track record in leading engineering teams to deliver innovative solutions that meet high capacity demands. Expertise in current and evolving networking and automation technologies, and project lifecycle management.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Network Development Manager
Amazon Web Services
Seattle, USA
02.2022 - Current
- Independently leading a global team of engineers for end-to-end delivery of key networking fabrics; including capacity management, greenfield/brownfield deployments, automation, standards, process management, change control, and operations
- Working with the team to establish a strategic vision, partnering effectively with customers and stakeholders
- Proactively identifying risks and bringing them to the attention of senior leaders, customers, and stakeholders with plans for mitigation before they become roadblocks
- Accountable for customer experience, team project prioritization, and growth of the engineers
- Led the team to deliver next-gen products using commoditization in the DataCenter Edge space reducing cost by 40% saving $263MM 5 year NPV
- Improved end-to-end network deployment, achieving 98% automation, significantly reducing manual intervention
- Spearheading the initiative to attain zero-touch provisioning, aiming to fully automate the deployment process and further drive down deployment times and costs
- Led teams to define and optimize KPIs/metrics to measure team development progress, customer experience, and product success
- Actively participating in Large Scale Events (LSEs), demonstrating strong leadership in high-pressure situations. Part of the network escalation manager on-call rotation, providing swift and effective responses to critical network issues, minimizing downtime and impact on customer services
- Owning thorough Root Cause Analysis (RCA) for network incidents and authoring detailed documentation, outlining action items to prevent recurrence
- Implemented a comprehensive onboarding program for new engineers, accelerating their ramp-up period and fostering their development within the team
- Led and organized multiple 'Women in Networking' information sessions at universities, promoting diversity and encouraging the participation of women in the tech field
- Actively involved in campus recruiting efforts, identifying and attracting emerging talent to contribute to the organization's innovative and inclusive culture.
Network Development Engineer
Amazon Web Services
Seattle, USA
11.2019 - 01.2022
- Responsible for the end-to-end ownership of the capacity planning and scaling of the Data Center Edge layer including design, architecture, definition and enforcement of standards, security, deployment, and operations
- Self-manage several projects at a time, and thrive on cross-functional collaboration with various teams providing regular status updates to leadership and stakeholders, tracking milestones, and identifying and pushing through obstacles
- Perform high quality network operations, deployments, scaling, technology refresh, best practices application, optimization, internal/external customer interactions, and produce appropriate technical documentation
- Identify and drive opportunities to repeatable networking tasks through creation and maintenance of scripts and tools
- Lead engineer for the next-gen edge racks to support 100G and the latest 400G standard with commoditization to meet the scaling demands needing planning across teams like logistics, hardware, OS, Optical, neighboring fabrics, EC2, Lab, and automation using the Design Development Lifecycle (DDLC) framework presenting concept designs, High Level Design (HLD), testing, Low Level Designs (LLD), build, and implementation.
Cloud Engineer
Amazon Web Services
Herndon, USA
10.2015 - 11.2019
- Worked on escalated, highly complex customer problems as a subject matter expert in multiple cloud services
- Responsible for triage and troubleshooting with knowledge and application of core networking technologies such as TCP/IP, HTTPS, OSPF, BGP, MPLS, Firewalls, ACLs, DNS, and DHCP
- Responsible for developing and refining operational policies and procedures used by the team and internal customers
- Acted as a liaison between service teams and support engineering groups to translate customer requirements to feature requests along with managing and owning them through feature launches
- Designated engineer for enterprise customers during IEM (Infrastructure Event Management), critical issues, design/architecture support, and escalations
- Mentored and developed junior engineers and associates on the team
- Worked on a variety of vendor platforms such as Cisco, Juniper, Palo Alto, Citrix, F5, Sonic Wall, and Checkpoint
- Developed new configuration guides to support, test and incorporate different types of vendor devices and features to be compatible with AWS connectivity solutions.
Technology Analyst (Network Operations)
Goldman Sachs & Co.
Salt Lake City, USA
07.2014 - 10.2015
- Responsible for the architecture, design and engineering of LAN, WAN and backbone network systems
- Triage, troubleshoot and resolve network issues involving an array of platforms, devices such as Routers, Switches, Firewalls, Proxies, Load balancers, and Wireless Access Points (WAPs)
- Troubleshoot datacenter products, connections, and protocols
- Provision and configure network tasks involving client onboarding
- Update and optimize existing network layouts.
Tier-2 NOC Engineer
Global Cloud Xchange
Denver, USA
01.2014 - 04.2014
- Responsible for opening, following up, and closing trouble tickets to resolve faults and outages on core and customer network and services
- Work with the activations team to configure & install devices at customer premise/colocation.
Intern
Goldman Sachs & Co.
Salt Lake City, USA
05.2013 - 08.2013
- Automated the process of finding inactive VPN clients using a python script, HPNA, and NetQos Analyzer.
Education
Master of Science - Interdisciplinary Telecommunication Program
University of Colorado Boulder
05.2014
Bachelor of Engineering - Electronics & Telecommunication Engineering
Mumbai University
05.2010
Skills
Data Center Networking:
Expertise in large-scale network engineering and operations
Proficient in designing scalable, high-availability network infrastructures using CLOS spine-leaf architectures
Strong leadership and team-building capabilities
Solid project management and analytical skills
Networking Technologies/Protocols:
Expertise in TCP/IP, BGP, OSPF, DNS, NAT, LAG, SNMP, Telemetry, IPSec VPN, traceroute, MTR, Iperf
In-depth understanding of core networking protocols, IPv4/6, ICMP, DHCP, ARP, MP-BGP, MPLS, RSVP-TE, LLDP, UDLD, VLAN, Spannig-Tree, QinQ
Networking Hardware:
Experience working with a wide array of commodity and multi-vendor networking hardware - Routers, Switches, Firewalls, Proxies, and Load Balancers
Comprehensive knowledge of Optics and Cabling, Ethernet, Metro Ethernet
Certification
- AWS Certified Advanced Networking Specialty
- AWS Certified Solutions Architect – Associate
- Cisco Certified Network Professional (CCNP Route)
- Certified IPv6 Forum Network Engineer (Silver)
- Certified Cisco Network Associate (CCNA)
Personal Information
Title: Network Engineering Manager
Timeline
Network Development Manager
Amazon Web Services
02.2022 - Current
Network Development Engineer
Amazon Web Services
11.2019 - 01.2022
Cloud Engineer
Amazon Web Services
10.2015 - 11.2019
Technology Analyst (Network Operations)
Goldman Sachs & Co.
07.2014 - 10.2015
Tier-2 NOC Engineer
Global Cloud Xchange
01.2014 - 04.2014
Intern
Goldman Sachs & Co.
05.2013 - 08.2013
Master of Science - Interdisciplinary Telecommunication Program
University of Colorado Boulder
Bachelor of Engineering - Electronics & Telecommunication Engineering
Mumbai University
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