Johnny Dang
Turlock,CA
Summary
Biology graduate cum laude with progressive food service operations and store management experience, including promotion to store manager. Leads 10+ employees, enforces HACCP, PCQI, and health department standards, and improves daily operations through SOPs, sanitation controls, and inventory management.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Store Manager (Promoted)
Kung Fu Tea
Modesto, CA
01.2021 - Current
- Team Leadership & Development: Recruit, train, and directly supervise a team of 10+ employees, managing shift schedules, performance evaluations, and workplace safety compliance to optimize labor coverage during high volume peak hours.
- Sales Operations & Metrics: Managed daily financial operations, cash reconciliation, and POS system tracking to achieve monthly sales and labor targets through effective inventory planning and team execution.
- Regulatory & Food Safety Auditing: Enforced HACCP, PCQI, and local health department regulatory standards to ensure compliance in daily store operations.
- Quality Assurance & Risk Control: Direct inventory management, cold-chain storage monitoring, and batch testing to prevent cross-contamination, ensuring strict product consistency and food safety compliance.
- Standard Operating Procedures (SOPs): Developed and standardized daily opening/closing checklists, ingredient quality controls, and sanitation SOPs, reducing product waste and improving order fulfillment efficiency.
- Problem Solving & Conflict Resolution: Serve as the primary point of escalation for complex customer inquiries, vendor delays, and team operational bottlenecks, resolving issues swiftly while maintaining high customer satisfaction.
Shift Lead / Team Member
Kung Fu Tea
Turlock, Ca
01.2019 - 01.2021
- Team Leadership & Development: Recruit, train, and directly supervise a team of 10+ employees, managing shift schedules, performance evaluations, and workplace safety compliance to optimize labor coverage during high volume peak hours.
- Problem Solving & Conflict Resolution: Serve as the primary point of escalation for complex customer inquiries, vendor delays, and team operational bottlenecks, resolving issues swiftly while maintaining high customer satisfaction.
- Sales Operations & Metrics: Managed daily financial operations, cash reconciliation, and POS system tracking, achieving monthly sales and labor targets through effective inventory planning and team execution.
- Regulatory & Food Safety Auditing: Enforce strict HACCP, PCQI, and local health department regulatory standards across daily store operations.
- Quality Assurance & Risk Control: Directed inventory management, cold-chain storage monitoring, and batch testing, preventing cross-contamination and ensuring product consistency and food safety compliance.
- Standard Operating Procedures (SOPs): Developed and standardized daily opening/closing checklists, ingredient quality controls, and sanitation SOPs, enhancing order fulfillment efficiency and minimizing product waste.
Front Desk Coordinator & Cashier
Amazing Nails & Spa
Turlock, CA
01.2019 - 01.2021
- Welcomed clients, answered phone inquiries, and managed appointment bookings to ensure seamless daily operations.
- POS & Transaction Management: Processed cash, credit, gift card transactions accurately using point-of-sale software while managing daily register drawer reconciliation.
- Assisted in organizing client records, maintaining sanitation compliance, and tracking front-of-house retail product inventory for efficient service delivery.
Education
Bachelor of Science - Biology
California State University-Stanislaus
Turlock, CA05-2026
Skills
- Food safety compliance
- Quality assurance
- Inventory management
- Data analysis
- Microsoft Excel
- Team leadership
- Sales strategy
- Customer service
- Relationship management
- Performance improvement
- Conflict resolution
- Laboratory techniques
Certification
- StateFoodSafety Food Manager | Issued 2022
- FSPCA Preventive Controls Qualified Individual (PCQI) | Issued 2026
- Hazard Analysis and Critical Control Points ( HACCP) Certified | Issued 2026
Timeline
Store Manager (Promoted)
Kung Fu Tea
01.2021 - Current
Shift Lead / Team Member
Kung Fu Tea
01.2019 - 01.2021
Front Desk Coordinator & Cashier
Amazing Nails & Spa
01.2019 - 01.2021
Bachelor of Science - Biology
California State University-Stanislaus