LuLani Jones
Grand Blanc,United States
Summary
Hardworking Crew Member with physical strength and stamina for demanding work. Contributes to daily operations by reliably completing assignments. Thrives in fast-paced environments with great time management abilities.
Overview
5
5
years of professional experience
Work History
Assistant Store Manager
GameStop
Grand Blanc, MI
01.2023 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
Crew Member
Mcdonalds
Flint, MI
05.2022 - 07.2022
- Washed pots, dishes, utensils and other cooking equipment to eliminate bacteria
- Greeted customers to take food orders and provide menu information
- Received inventory of food and beverage products and supplies to stock in designated areas
- Notified customers of out-of-stock items and recommended alternatives
- Maintained impeccable uniform, hygiene and presentation
- Served food quickly and accurately for positive guest experience
- Delivered superior customer service in fast-paced food environment
- Helped customers use self-service machines to order food
- Operated a cash register to receive cash or card customer payments.
Crew Member
Mcdonalds
08.2019 - 07.2022
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Prep Cook
Perkins
Dandridge, TN
10.2021 - 12.2021
- Washed, peeled, cut and seeded fruits and vegetables to prepare for consumption
- Carved and trimmed meat to prepare hot or cold service or sandwiches
- Cleaned kitchen, walk-in refrigerators and freezers to promote food safety and sanitation
- Weighed, measured and mixed ingredients according to recipes or personal judgment
- Handled and cleaned kitchen equipment safely to prevent damage or injury
- Adhered to storage and rotation protocols to maintain food freshness
- Cleaned kitchen work stations periodically to prevent cross-contamination.
Hostess
Cracker Barrel
Alcoa, TN
07.2021 - 10.2021
- Reviewed and periodically updated seating chart to reflect open and occupied seating
- Maintained orderly flow of guests from reception area into dining room and informed customers of wait times
- Escorted guests to tables, provided menus and discussed daily specials
- Cleaned tables, menus and dining areas in accordance with company and industry standards
- Maintained well-groomed appearance and observed uniform requirements
- Addressed and resolved guest complaints, escalating to management when necessary
- Supported servers by escorting guests to seats, taking beverage orders and running food
- Assessed seating needs for parties and used company software to locate empty and occupied tables
- Set up and cleared tables at peak times to seat patrons more quickly.
Education
Skills
- Customer service
- Meal preparation
- Sweep floors
- POS systems
- Food safety
- Money handling
- Operate cash register
- Order taking
- Menu memorization
- Clean countertops
- Restock shelves
- Serve customers
- Serve food
- Prepare orders
- Food preparation
- Safe food handling
- Food safety compliance
Timeline
Assistant Store Manager
GameStop
01.2023 - Current
Crew Member
Mcdonalds
05.2022 - 07.2022
Prep Cook
Perkins
10.2021 - 12.2021
Hostess
Cracker Barrel
07.2021 - 10.2021
Crew Member
Mcdonalds
08.2019 - 07.2022