Johnny Flores
Inola,OK
Summary
Dynamic General Manager with a proven track record at Skates Roller Skating Entertainment Center, enhancing customer satisfaction through innovative operational strategies and effective team leadership. Skilled in problem resolution and operations management, I successfully implemented cost-saving measures, boosting revenue while fostering a motivated workforce.
Professional leader with comprehensive experience in driving operational excellence and strategic growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities.
Dedicated [Industry] professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
49
49
years of professional experience
Work History
General Manager
Skates Roller Skating Entertainment Center
01.2017 - Current
- Streamlined daily operations to enhance customer satisfaction and engagement.
- Developed staff training programs to improve service quality and efficiency.
- Implemented cost-saving measures that reduced operational expenses significantly.
- Oversaw event planning and execution, increasing attendance at special events.
- Fostered a positive work environment through team-building activities and recognition programs.
- Analyzed customer feedback to identify areas for improvement in services offered.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
General Manager /Resident Disc Jockey
Boots And Diamonds Saloon
02.2014 - Current
- Directed operational strategies to enhance customer satisfaction and loyalty.
- Streamlined inventory management processes to optimize stock levels and reduce waste.
- Adjusted music plans based on crowd preferences and mood.
- Entertained guests with music matching desired genres and tempo.
- Promoted venue through social media channels by creating engaging content relevant to upcoming events.
- Used controllers and mixers to mix and sample music.
- Promoted group dances, competitions and other party games to keep guests entertained.
- Installed, operated and maintained audio and video equipment at venues.
- Maintained a vast music library, staying current on trends and adding new tracks regularly to keep performances fresh.
Disc Jockey
Go With The Flo Productions
01.1977 - Current
- Curated diverse music playlists to enhance event atmosphere and guest engagement.
- Operated sound equipment, ensuring optimal audio quality during live performances.
- Coordinated with event planners to tailor music selections to client preferences.
- Developed promotional strategies for events, increasing audience attendance and participation.
- Mentored junior DJs, sharing industry knowledge and performance techniques.
- Engaged guests at special events by playing fun, lively songs and encouraging dancing.
- Displayed precise timing skills when transitioning between tracks ensuring smooth flow during sets.
- Received positive feedback from clients for outstanding communication skills throughout the planning process.
- Entertained guests with music matching desired genres and tempo.
- Installed, operated and maintained audio and video equipment at venues.
- Worked with clients to determine requirements for each party or event.
- Adjusted music plans based on crowd preferences and mood.
- Managed schedule, contracts and payments for busy roster of bookings.
Education
General Studies
Buena High School
Ventura, CA06-1987
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Effective leader
- Time management
- Team leadership
- Staff management
- Customer relations
- Goal setting
- Motivation
Timeline
General Manager
Skates Roller Skating Entertainment Center
01.2017 - Current
General Manager /Resident Disc Jockey
Boots And Diamonds Saloon
02.2014 - Current
Disc Jockey
Go With The Flo Productions
01.1977 - Current
General Studies
Buena High School