JOHNNY GARCIA
Santa Maria,CA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level positions. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Poker Dealer
Chumash Casino
07.2021 - 05.2023
- Promoted dialogue between players to support positive customer experience and engaged individuals or groups in game-related conversations to verify understanding of rules and player expectations.
- Inspected cards and gaming equipment to verify proper functioning and good working order.
- Dealt appropriate number of cards to each player and verify placed bets before starting game.
- Maintained fast, smooth game pace by efficiently handling dice, chips, money, and cards.
- Computed amounts of players' wins or losses by scanning tickets to calculate amount of money won.
- Promoted customer retention and satisfaction by greeting guests and encouraging fun gameplay environment.
- Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
- Answered players questions and resolved disputes to provide excellent customer service.
- Learned and followed company procedures to maintain consistency and standards.
- Handled and shuffled cards and playing pieces to maintain game integrity.
- Enforced game rules to maintain fair paly and avoid disputes.
Bingo Floor Operator/Seller
Chumash Casino
05.2019 - 07.2021
- Prepared reports and technical documentation of day-to-day production processes.
- Met production targets and tight deadlines by collaborating closely with team members.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
- Enforced game rules and casino policies fairly to maintain betting standards.
- Supported bingo callers with tickets, cards and money.
- Collected cards and tickets from players and computed and verified amounts won or lost for house accounting requirements.
- Supported floor operations by preparing collection reports and delivering tickets, cards and money to game callers.
- Collected cash bets from players and documented amounts in records.
- Handled currency exchanges for players wishing to bet with chips or coins.
- Skilled at working independently and collaboratively in a team environment.
- Managed payouts or collection of amounts at conclusion of wagers.
Packer/Sorter, Car wash crew member
La Placita Car Wash
05.2018 - 08.2018
- Delivered an exceptional level of service to each customer by listening to concerns and answering questions
- Monitored multiple databases to keep track of all company inventory.
Bilingual
Sunrise Growers Inc
09.2016 - 04.2018
- Positive learning process
- Excellent communication
- Quick learner
- Speaking
Education
High School Diploma - Math, English
Santa Maria High School
06.2018
High School Diploma -
Allan Hancock College
Skills
- People Skills
- Exceptional Communication Skills
- Excellent Personal Service
- Customer Experience
- Guest Observations
- Mathematics
- Customer Assistance
- Verbal and Written Communication
- Time Management
- Negotiation
- Signing and Pricing
- Active Listening
- Excellent Communication
- Dependable and Responsible
- Multitasking Abilities
- Flexible and Adaptable
- Attention to Detail
- Self-Motivated
- Analytical and Critical Thinking
- Written Communication
- Decision-Making
- Cash Handling
- Excellent work ethic
Timeline
Poker Dealer
Chumash Casino
07.2021 - 05.2023
Bingo Floor Operator/Seller
Chumash Casino
05.2019 - 07.2021
Packer/Sorter, Car wash crew member
La Placita Car Wash
05.2018 - 08.2018
Bilingual
Sunrise Growers Inc
09.2016 - 04.2018
High School Diploma - Math, English
Santa Maria High School
High School Diploma -
Allan Hancock College
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