Summary
Overview
Work History
Education
Skills
Timeline
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Joseph Molinario

Summary

Energetic Table Games Dealer experienced accurately and efficiently collecting payment of wagers. Personable with superior performance in fast-paced environments. Offering 32-year history of adhering to rules and regulations to deliver top-quality patron experiences while mitigating casino risk. Practiced Dealer provides positive table game experiences. Accurately calculates payouts and properly utilizes gaming equipment to seamlessly manage games. Prioritizes positive customer service outcomes with patient communication of procedures and calm demeanor throughout hostile interactions. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

15
15
years of professional experience

Work History

Poker Dealer

Red Rock Casino
06.2006 - 12.2020

I worked at Red Rock Casino handling chips, money and dealing games for 14 years at this Station Casino. I also worked for 5 years at other various Station Casinos (Boulder Station, Palace Station). Engaged with individuals or groups in game-related conversations to verify understanding of rules and player expectations.

  • Dealt appropriate number of cards to each player and verify placed bets before starting game.
  • Inspected cards and gaming equipment to verify proper functioning and good working order.
  • Maintained fast, smooth game pace by efficiently handling chips, money, and cards.
  • Promoted customer retention and satisfaction by greeting guests and encouraging fun gameplay environment.
  • Managed chips and money transactions with attention to detail to prevent fraud.
  • Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
  • Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
  • Answered players questions and resolved disputes to provide excellent customer service.
  • Learned and followed company procedures to maintain consistency and standards.
  • Handled and shuffled cards and playing pieces to maintain game integrity.
  • Kept gaming areas clean and organized to maintain safe and secure environment.
  • Adhered to all gaming regulations and procedures to maintain legal and ethical operation.
  • Monitored players behavior, taking appropriate action against rule violations.
  • Assisted players with placing bets, educating on game rules to increase understanding.
  • Monitored game for potential security risk to protect operation and players.
  • Inspected table games and equipment to confirm proper function.
  • Enforced game rules to maintain fair paly and avoid disputes.
  • Kept track of game outcomes and reported to supervisor for accurate record keeping.
  • Welcomed customers and established immediate rapport to encourage gameplay.
  • Prepared players to join games by explaining rules and exchanging money for chips.
  • Dealt cards and compared hands to determine winners of games such as blackjack.
  • Maintained rules for games and identified instances of cheating, notifying security team.
  • Applied standard or special rules to games based on pre-agreed game rules.
  • Received and documented patrons' wagers prior to beginning games.
  • Complemented player numbers to reach minimum levels for play of different games.

Education

High School Diploma -

East Brunswick High School
East Brunswick, NJ

Skills

  • Reading Comprehension
  • Player Entertainment
  • Manual Dexterity
  • Social Perceptiveness
  • Critical Thinking
  • Federal Regulations
  • Customer Retention
  • Calculating Payouts
  • Gameplay Knowledge
  • Customer Experience
  • Customer Satisfaction
  • Money Transfers
  • Team Meetings
  • Table Games Procedures Knowledge
  • Monetary Transactions
  • Dealer Rooms
  • Employee Recognition
  • Company Standards
  • Currency Exchange
  • Bet Collections
  • Exceptional Communication Skills
  • Card Counting
  • Compliance Requirements
  • Program Promotion
  • People Skills
  • Deal Cards
  • Team Management
  • Mathematical Computation
  • Efficient Service
  • Providing Feedback
  • Wager Management
  • Maintaining Clean Work Areas
  • Pay Winnings
  • Gaming Chip Inventory Systems
  • Collect Losing Bets
  • Customer Interaction
  • Payout Procedures
  • Table Game Rules
  • Shuffling Machine Operation
  • Card Shuffling
  • Game Dealing
  • Oversee Games

Timeline

Poker Dealer

Red Rock Casino
06.2006 - 12.2020

High School Diploma -

East Brunswick High School
Joseph Molinario