Johnny Guzman
New York
Summary
Experienced Direct Support Professional and HVAC Assistant skilled in client support, behavior redirection, first aid, and time management. Trusted to deliver safe, dependable care and hands-on problem-solving in fast-paced environments.
Overview
1
1
Language
13
13
years of professional experience
Work History
Direct Support Professional
Skip Of New York Inc.
New York, NY
01.2025 - Current
- Administered medications accurately while following care plans and safety protocols.
- Supported individuals with daily living activities, promoting independence and dignity.
- Assisted with personal care, meal preparation, and household routines.
- Documented progress notes, behaviors, and incidents in compliance records.
- Implemented behavior support strategies to de-escalate challenging situations.
- Facilitated community outings and recreational activities encouraging social inclusion.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted disabled clients to support independence and well-being.
HVAC Assistant
Skyview Solutions
Bronx, NY
01.2014 - Current
- Assisted HVAC technicians with installation, maintenance, and repair of heating, cooling, and ventilation systems.
- Inspected components, identified faults, and prepared equipment for service calls and preventive maintenance.
- Troubleshot mechanical issues using gauges, hand tools, and diagnostic testing procedures.
- Replaced filters, belts, thermostats, and worn parts to restore system performance.
- Joined pipes or tubing to refrigerant and water sources to form complete circuit.
- Assisted in the design and implementation of custom HVAC solutions based on client needs and preferences.
- Enhanced customer satisfaction by quickly addressing and resolving any technical issues or concerns.
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Traveled to job sites for both scheduled and emergency appointments.
- Maintained boilers, hot water systems, gas heating equipment and food service equipment.
Education
High School Diploma -
Samuel Gompers HS
Bronx, NY06-1989
No Degree - Liberal Arts
Bronx Community College
Bronx, NY09-1991
Skills
- Behavior redirection
- Client support
- First aid and safety
- Time management
Languages
Spanish
Native or Bilingual
Timeline
Direct Support Professional
Skip Of New York Inc.
01.2025 - Current
HVAC Assistant
Skyview Solutions
01.2014 - Current
No Degree - Liberal Arts
Bronx Community College
High School Diploma -
Samuel Gompers HS