Johnny Laguna
San Manuel,AZ
Summary
Professional with strong background in maintaining safety and security in correctional environments. Skilled in conflict resolution, crisis management, de-escalating techniques, and ensuring compliance with regulations. Valued for teamwork and reliability, adaptable to changing demands, and focused on achieving results. Effective communicator with solid understanding of surveillance systems and inmate management.
Overview
27
27
years of professional experience
Work History
Detention Officer
Pinal County Sheriff's Office, Florence, AZ
Florence, AZ
08.2022 - Current
- Managed booking and processing of detained or arrested individuals, including those exhibiting intoxication, uncooperativeness, or mental health challenges
- Took custody of prisoners from arresting officers to begin processing into detention facility
- Processed inmates by taking photographs and fingerprints
- Conducted physical searches of prisoners and premises in search of weapons and contraband
- Achieved seamless access to ACJIS Level B data through efficient query processes. Enhanced security and privacy measures for general users
Emergency Dispatcher
Pinal County Sheriff's Office, Florence, AZ
Florence, AZ
02.2022 - 08.2022
- Professional with a background in emergency response and communication, adept at managing high-stress situations effectively. Skilled in handling multiple tasks with precision, and maintaining clear, calm communication. Dependable team player focused on collaboration and adaptability, ensuring seamless operations and optimal outcomes in rapidly changing environments. Valued for problem-solving abilities, quick decision-making, and unwavering commitment to public safety.
Correctional Officer II
ADCRR, Florence, AZ
Florence, AZ
10.2006 - 02.2022
- Cultivated transparent communication channels across all facility areas to optimize operational efficiency and safety.
- Monitored and enforced compliance with laws, policies, procedures, and best practices, including PREA protocols.
- Oversaw inmate behavior and enforced compliance with rules and directives to uphold order and security.
- Executed regular accountability security and sanitation inspections.
- Enhanced workplace safety measures through effective utilization of safety devices and personal protective equipment (PPE).
- Assessed potential threats and hazards, recommending strategic remedial actions.
- Facilitated secure armed transport of detainees and inmates to maintain safety during external movements
- Ensured confidentiality while managing computer programs and systems.
Correctional Officer
Corrections Corporation of America, Florence, AZ
Florence, AZ
05.2005 - 10.2006
- All the best practices listed as a correctional Officer.
Correctional Officer II
ADOC, Florence, AZ
Florence, AZ
07.1999 - 05.2005
- All the best practices listed as a correctional Officer.
- Supervised daily operations within correctional facility, ensuring adherence to safety protocols and regulations.
Education
Graduated -
Correctional Officer Training Academy
Tucson, AZ09-1999
Diploma - undefined
San Manuel High
San Manuel, AZ05-1995
Skills
- Developing interpersonal relationships
- Skilled in independent work in diverse correctional conditions
- Ability to work and be exposed to outdoor conditions and moderate to loud noise levels
- Ability to work with and control combative, intoxicated, mentally ill and uncooperative prisoners
- Experience with armed transportation, booking and processing detained or arrested persons
- Certified in incident command system
- Ensure compliance with laws at all levels
- 25 years of experience in corrections
- Patience and tolerance
- De-escalation techniques
AWARDS
ADCRR Florence Complex Employee of the Year 2020., ADCRR Florence Complex Employee of the Quarter multiple times throughout my career.
Languages
Spanish
Professional Working
Timeline
Detention Officer
Pinal County Sheriff's Office, Florence, AZ
08.2022 - Current
Emergency Dispatcher
Pinal County Sheriff's Office, Florence, AZ
02.2022 - 08.2022
Correctional Officer II
ADCRR, Florence, AZ
10.2006 - 02.2022
Correctional Officer
Corrections Corporation of America, Florence, AZ
05.2005 - 10.2006
Correctional Officer II
ADOC, Florence, AZ
07.1999 - 05.2005
Diploma - undefined
San Manuel High
Graduated -
Correctional Officer Training Academy