Johnny Mendoza
Houston
Summary
Dynamic supervisor with extensive experience in training and mentoring staff, ensuring compliance with industry regulations. Committed to enhancing team performance and customer satisfaction through effective decision-making and relationship building.
Overview
5
5
years of professional experience
Work History
Supervisor
First Convenience Bank
02.2025 - Current
- Supervised daily operations, ensuring compliance with banking regulations and policies.
- Trained and mentored team members on customer service best practices and transaction procedures.
- Resolved customer inquiries and complaints, fostering strong client relationships through effective communication.
Machine Operator
Patria
11.2024 - 01.2025
- Operated machinery to ensure efficient production and adherence to quality standards.
- Conducted routine maintenance and inspections on equipment for optimal performance.
- Collaborated with team members to streamline workflow and reduce downtime.
- Monitored production processes, identifying areas for improvement and implementing solutions.
Manager
Dennys Restaurant
09.2021 - 10.2024
- Supervised daily restaurant operations to ensure efficient service and customer satisfaction.
- Trained and mentored staff on food safety practices and customer service standards.
- Maintained professional, organized, and safe environment for employees and patrons.
Education
High School Diploma -
Spring Woods High School
2045 Gessner RdSkills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Decision-making
- Operations management
- Relationship building
Languages
Spanish
Full Professional
Timeline
Supervisor
First Convenience Bank
02.2025 - Current
Machine Operator
Patria
11.2024 - 01.2025
Manager
Dennys Restaurant
09.2021 - 10.2024
High School Diploma -
Spring Woods High School