Johnny Northfield
Duluth,MN
Overview
9
9
years of professional experience
Work History
Cook/Assistant Kitchen Manager
Keystone Bluffs Assisted Living
01.2019 - 10.2023
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Checked and tested foods to verify quality and temperature.
- Inspected kitchens to observe food preparation quality and service, food appearance, and cleanliness of production and service areas.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
General Manager of Food Service
Iron Mug
05.2017 - 01.2019
- Prepared weekly schedules and assigned tasks to staff to maintain organized shift and smooth operations.
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
- Addressed and resolved customer service issues to establish trust and increase satisfaction.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
- Trained all employees.
- Prepared breakfast and lunch daily.
- Ordered all food and supplies.
Utility Relief/ Sales Rep.
Snapple/Dr. Pepper
01.2015 - 04.2017
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Developed and implemented sales strategies to increase profits.
- Developed and implemented marketing plans to increase brand awareness and drive sales.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Listened to customer needs and desires to identify and recommend optimal products.
Education
Duluth East
Duluth, MN06.1978
Timeline
Cook/Assistant Kitchen Manager
Keystone Bluffs Assisted Living
01.2019 - 10.2023
General Manager of Food Service
Iron Mug
05.2017 - 01.2019
Utility Relief/ Sales Rep.
Snapple/Dr. Pepper
01.2015 - 04.2017
Duluth East
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