Johnny Northfield
Duluth,MN
Overview
9
9
years of professional experience
Work History
Cook/Assistant Kitchen Manager
Keystone Bluffs Assisted Living
Trinity Road Duluth, MN
01.2019 - 10.2023
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Checked and tested foods to verify quality and temperature.
- Inspected kitchens to observe food preparation quality and service, food appearance, and cleanliness of production and service areas.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
General Manager of Food Service
Iron Mug
Morgan Park Duluth, MN
05.2017 - 01.2019
- Prepared weekly schedules and assigned tasks to staff to maintain organized shift and smooth operations.
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
- Addressed and resolved customer service issues to establish trust and increase satisfaction.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
- Trained all employees.
- Prepared breakfast and lunch daily.
- Ordered all food and supplies.
Utility Relief/ Sales Rep.
Snapple/Dr. Pepper
Superior, Wisconsin
01.2015 - 04.2017
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Developed and implemented sales strategies to increase profits.
- Developed and implemented marketing plans to increase brand awareness and drive sales.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Listened to customer needs and desires to identify and recommend optimal products.
Education
Duluth East
Duluth, MN06.1978
Timeline
Cook/Assistant Kitchen Manager
Keystone Bluffs Assisted Living
01.2019 - 10.2023
General Manager of Food Service
Iron Mug
05.2017 - 01.2019
Utility Relief/ Sales Rep.
Snapple/Dr. Pepper
01.2015 - 04.2017
Duluth East