Summary
Overview
Work History
Education
Skills
LANGUAGES
Awards
Timeline
Generic

Johnny Ortiz

Houston

Summary

Talented Customer Service and Sales Associate skilled at balancing customer needs and company demands. Effectively builds loyalty and long term relationships with customers and achieves all individual sales goals.

Overview

12
12
years of professional experience

Work History

Porter

Memorial Antiques & Interiors
01.2021 - Current
  • Assisted vendors with their booths, which included but was not limited to, building walls, wiring light fixtures, painting booths helping with loading and unloading furniture into and out of the store and maintaining a clean work environment.

Salesman

Baker Nissan
01.2020 - 12.2020
  • Approached potential clients, presented car capabilities, assessed customer needs and requirements, understood interests and concerns and provided helpful information to help customers make a decision to close sales.

Physical Therapy Technician

Caring Foot and Ankle Specialist
12.2017 - 11.2019
  • Treated patients, scheduled patient visits and wrote patient notes using EHR software. Called patients both new and established to schedule office visits for doctors and for orthotic insert pickup. Worked closely with the insurance department. Kept doctors updated on the status of patients. Took part in helping implement an electronic check-in and payment processing system for the whole clinic. Relayed information to and from doctors and patients.

Sales Representative

Macy’s
05.2013 - 12.2015
  • Utilized various sales techniques to develop relationships with customers and drive sales. Met monthly sales goals, computed sales prices, total purchases, and processed payments. Maintained knowledge of products belonging to many departments including current promotions, policies regarding payment and exchanges, and security practices. Answered and assisted customers with any concerns or questions.

Education

Kinesiology Major

University of Houston
05-2019

Skills

  • Interpersonal communication skills
  • Merchandising expertise
  • Sales strategies
  • Customer service
  • Strong work ethic
  • Problem-solving
  • General labor
  • Safety awareness

LANGUAGES

English and Spanish

Awards

Top 5 percent in Men’s Furnishings department at Macy’s in sales for 9 straight months

Timeline

Porter

Memorial Antiques & Interiors
01.2021 - Current

Salesman

Baker Nissan
01.2020 - 12.2020

Physical Therapy Technician

Caring Foot and Ankle Specialist
12.2017 - 11.2019

Sales Representative

Macy’s
05.2013 - 12.2015

Kinesiology Major

University of Houston

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